Overview

Status: Full time – must be available to work flexible hours and some evenings, weekends and holidays

The Program Director works in collaboration with staff and members in the daily operation of BCS’s East New York Clubhouse, an internationally certified and highly recognized Clubhouse model program, which provides a safe, nurturing, and non-institutional setting for psychiatric rehabilitation for our members that fosters independent living and greater participation in the community. Generate member interest in participation in all aspects of programming.

Responsibilities

  • Take a leadership role in ensuring positive outcomes in members’ lives. Liaise with each unit to ensure all needs of members and the clubhouse are addressed.
  • Ensure average daily attendance of 30%
  • Support program outreach and enrollment efforts to reach the new DOHMH target of 600 clients.
  • Supervise staff, instruct and assess the viability of work units and transitional employment program during daily operation of the Clubhouse
  • Work with a member-led community of adults with mental health conditions, where members and staff jointly plan vocational, educational and social activities that develop skills and promote rehabilitation, foster recovery, community integration, and psychiatric stabilization.
  • Work in partnership with stakeholders to develop and maintain relationships with the local business industry to create job opportunities for members and to develop a pipeline of member referrals.
  • Participate in regular meetings and encourage input for shared decision making and program improvements.
  • Develop curriculum for and host virtual programming
  • Oversee and work in collaboration with the Administrative Services Unit to maintain the Virtual Clubhouse on virtual connectivity platforms
  • Connect and engage members in the virtual Clubhouse work ordered-day
  • Develop and co-facilitate virtual workshops and other engagements on the virtual Clubhouse platform.
  • Work side-by-side and engage members in the Clubhouse tasks
  • Work in collaboration with members and staff to oversee the social and recreation programming of the Clubhouse.
  • Oversee program operations and supervises program staff including monitoring activities unit management, case management, and Transitional Employment site management as needed.
  • Maintain enthusiasm, commitment and belief in the Clubhouse model.
  • Prepare in conjunction with the program director monthly statistical reports and program reviews as per DOHMH scope of services.
  • Conduct outreach activities to referral sources to enhance membership.
  • Help members to identify and use community resources that promote their well-being, independence, satisfaction and self-sufficiency, such as obtaining entitlement benefits, psychiatric and medical treatment, and in utilizing other community resources.
  • Maintain a small active caseload and provide extensive case management to members
  • Document all case management related activities in recovery plans and progress notes pertaining to member and Clubhouse activities recorded appropriately and quantified as needed.
  • Perform Quality Assurance functions via regular client satisfaction surveys and chart reviews; ensure compliance with DOHMH standards; and ensure site visit preparedness.
  • Conduct Self-Study of program and direct program in understanding and implementing all Clubhouse International Standards to maintain a high level of certification.
  • Establish measurements to enable the tracking of outcomes by compiling statistics and developing monthly reports
  • Develop and coordinate documentation standards for compliance with funders.
  • Ensure the accuracy of daily system data entry records
  • Provide oversight as a site manager for Transitional Employment work site..
  • Assist in outreach for and communication with members who are absent from the Clubhouse
  • Oversee and engage in evening food preparations, kitchen safety and cleanliness operations
  • Participate in maintaining the cleanliness and upkeep of the Clubhouse environment, along with other staff and members.
  • Represent programs and BCS to other organizations and the community at large.
  • Other duties as assigned

Qualifications

  • MSW required, LCSW preferred, plus progressively responsible work experience in a related setting.
  • Minimum of 5 years supervisory experience
  • Successful candidate should have significant, relevant history of work experience in a Clubhouse or similar rehabilitation model with individuals who have serious mental illness or co-occurring disorders
  • Strong work ethic and willingness to work flexible hours.
  • Excellent verbal, interpersonal and written communication skills, including ability to effectively communicate with internal and external stakeholders.
  • Excellent judgment and ability to adapt to situations as they arise by possessing the capability and flexibility and quick thinking with a focus on intervening to de-escalate potential mental health crisis
  • Basic computer proficiency (MS Office – Word, Excel, and Outlook).
  • Ability to handle crises in a skilled, supportive, and effective manner
  • Strong team leadership, collaboration and management skills are required. Fingerprinting and criminal background check required.

BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities

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