Overview
House Manager
Little Island seeks a proactive and adaptable House Manager to lead the day-to-day front of house operations for The Amph (700-seat amphitheater) and support with front of house training and leadership in The Glade (an intimate space with open lawn seating). The House Manager is responsible for ensuring an exceptional visitor experience through efficient audience management, leading a diverse team of 4 Lead Ushers and up to 30 Ushers. They will also collaborate across departments to ensure smooth and successful events and foster an environment of excellent customer service and safety for visitors.
The House Manager also provides leadership in training, supporting the development of early-career ushers, and actively contributes to the organizational culture by promoting a welcoming and professional environment for staff and guests alike. This role requires a combination of independent decision-making, collaboration, and proactive problem-solving to ensure that all performances run smoothly and efficiently.