Overview

BronxWorks is hiring six (6) Client Care Coordinators (Social Worker) for the Family Shelters Program.

RESPONSIBILITIES

  • Provide direct services to clients, including engagement, intake, assessment, service plan development, referral, advocacy, therapeutic counseling, reassessment, and exit summaries.
  • Manage a case load for a diverse client population.
  • Monitor and document client progress toward service plan goals; document all interactions with, or on behalf of, clients.
  • Provide group counseling as assigned by the program director.
  • Teach parenting classes as required.
  • Maintain familiarity with program resources available on- and off-site.
  • Coordinate client services with mental health, medical, employment, educational, child care and other social service providers.
  • Review and sign off on service plans and psycho-social assessments as assigned.
  • Conduct regular home and field visits as required.
  • Conduct regular case conferences with clients and service providers as required.
  • Assist with special projects as assigned including representing agency at inter-agency events.
  • Act as program contact person for inquiries concerning clients.
  • Assist with the supervision of paraprofessional staff.
  • Supervise all office functions in the supervisor’s absence as assigned.
  • Report to and meet with the supervisor on a regular basis.
  • Complete program reports.
  • Perform additional duties as assigned by manager.

QUALIFICATIONS

  • Masters Degree in Social Work required (MSW)
  • New York State LMSW certification required, or the ability to obtain license within six (3) months of hire.
  • Proficiency in English required; proficiency in a second language preferred.
  • Strong oral and written communication, time management and organizational skills are necessary.
  • Proficiency in Microsoft Office suite and other standard business technology is required.

PHYSICAL REQUIREMENTS

  • Ability to use a computer for prolonged periods.
  • Ability to occasionally lift and/or move up to 10 pounds.
  • Ability to stand, walk, or sit for long periods of time.
  • Ability to climb five flights of stairs, if required to conduct home visits and/or fieldwork.
  • Ability to bend and retrieve objects and/or documents.
  • Ability to travel in the boroughs of New York City and its adjacent counties via public transportation.
  • Ability to travel for a minimum of 1 mile within a reasonable amount of time and in all types of weather, including inclement weather, if required to conduct home visits and/or field work.
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