Overview
POSITION DESCRIPTION
The Brooklyn Conservatory of Music (BKCM) seeks 1 full time Registrar & Operations
Specialist/Front of House Liaison to join our Registration & Operations team.
Registrars/Operations Specialists are front of house at BKCM’s home location at 58 7 th Avenue
and are the primary staff liaisons with onsite students/clients. The position requires exemplary
customer service, multi-tasking and verbal, interpersonal, and emotional communication skills.
The ideal candidate is friendly, patient, can easily adapt to different kinds of people/customers,
learn new registration/reservation systems, and is comfortable with technology. Candidates
should have excellent people skills and thrive at problem solving.
Registrar is a forward-facing position, ensuring that all students, families, and faculty receive the
highest level of customer service, in addition to handling key backend maintenance of BKCM’s
registration and room reservation systems. The Registrar position provides hands-on experience
in the operations of a busy community music school, and potential opportunities to assist in other
areas within BKCM including special events, marketing, social media, programming, and
financial / administration management.
Front of House Liaisons are responsible for monitoring the front of house at BKCM’s second
location at Studio Creative Play (84 7 th Avenue, one and a half blocks from BKCM) during class
hours, facilitating classroom setup, breakdown, and space care, liaising with students and their
families, faculty, and appropriate BKCM and Studio Creative Play personnel to ensure the
security of the location, helping to facilitate a successful space sharing experience.
This is first and foremost a forward-facing position: candidates should be warm, engaging,
attentive, and present and should have experience with and be comfortable interacting with
children, have good problem solving capacity, and high interpersonal/emotional intelligence.
This is a full-time position reporting to the Director of Administration with a $54,000-$56,000
starting salary range. Full time employees are eligible for benefits through BKCM including
medical, dental, vision, and auxiliary insurance; paid time off and holidays; and participation in
BKCM’s 403(b) retirement plan.
Please note, this is an in person position and cannot be done remotely.