Overview
Position: Case Manager
Program/Department: Supported Housing
Reports to: Case Manager
Work Location: Coney Island, Brooklyn, NY
Hours: Full-time – 35 hours per week; some evening and weekend hours required
Rate: $50,000 – $50,000
The Sea Rise Supportive Housing Program is a development of 199 units with 72 of them set-aside for supportive housing in Coney Island. Of the 72 supportive housing units, 35 units are reserved for people with a serious and persistent mental illness, 20 units are reserved for homeless young adults ages 18-25, and 17 units are reserved for people with an intellectual and/or developmental disability. On-site services for the supportive housing residents are provided by BCS and include case management, vocational, employment, and other support services.
Responsibilities:
- Navigate all client services including but not limited to referrals for specialty care (i.e. medical, mental health, and substance abuse services, etc.), coordinating appointments, and/or any other processes needed to aid residents with achieving all goals identified in their Individualized Treatment Plan and increasing their level of self-efficacy
- Complete all required assessments and service plans in a timely manner
- Complete progress notes within 24 hours of individual sessions
- Meet with all clients assigned to caseload a minimum of once per week and/or as instructed by Program Director
- Ensure all clinical and administrative documents are completed accurately, timely and in accordance with program policies/procedures and DOHMH regulatory standards
- Provide crisis intervention services and complete all incident reports in accordance with DOHMH standards
- Work with residents in their homes, the local community, and program offices to elevate their overall daily living skills (i.e. apartment cleanliness, personal hygiene, laundry, meal planning/preparation, budgeting, entitlements, and navigating systems of care, etc.)
- Escort clients to appointments as instructed by Program Director (i.e. medical, psychiatric, Social Security Administration, Public Assistance, and Emergency Room, etc.)
- Collaborate with property management to address all client apartment needs and repairs
- Required to conduct apartment inspections (i.e. minimum monthly and/or as instructed by Program Director)
- Collaborate with MHANY management to assist clients with navigating all processes required to recertify apartment units (i.e. aid residents with providing current income documentation, complete recertification forms, etc.)
- Provide case management coverage in the event of program vaccines to preserve the quality of care of all residents
- Facilitate one group per week (i.e. mental health awareness, substance abuse prevention, game night, etc.)
- Participate in the facilitation of fire drills
- Aid with coordinating resident move-ins and move-outs
- Participate in recreational events in the community to increase consumer socialization skills
- Provide support to community residents and church social programs
- Attend all meetings, trainings, seminars, workshops, and case conferences as assigned and required
- Complete all other tasks as assigned by Program Director
Qualifications Required:
- BSW or BA in human services related field, with a minimum of two years of experience with homeless youth living in supported housing.
- CASAC or CASAC-T preferred.
- Good written and verbal communication skills.
- Basic computer and data entry skills.
- Fingerprinting background check required. Position requires direct face-to face contact with consumers and the general public on an ongoing basis.
- Must undergo pre-employment screenings such as the Criminal Background Check required by DOHMH
BCS is an Equal Opportunity Employer. Auxiliary aids and services are available upon request to individuals with disabilities