Overview
About exalt
exalt elevates expectations of personal success for youth ages 15-19 who’ve been involved in the criminal justice system. We inspire youth at a critical crossroads to believe in their worth, from the first steps in contemplation through the journey to create lasting behavioral change. Our powerful combination of structured classes for tangible skill development, individualized support to navigate the education and justice systems, placement in paid internships and an alumni network of resources equips youth with the tools and experience to avoid further criminal justice system involvement. At exalt, we empower youth to see a future filled with hope – and we provide the road map to get there.
Job Summary
Reporting to exalt’s Associate Director of Operations, the Office Manager will set the tone of the exalt office by serving as the first point of contact for students, staff, visitors, and prospective employees during exalt’s business hours (11am-7pm, Monday-Friday). The Office Manager will be responsible for developing, maintaining, and coordinating office procedures and administrative/HR systems. The Office Manager will oversee the order, safety, and excellence of exalt’s physical setting, which is essential to how the organization delivers on its mission.
The ideal candidate will be passionate about exalt’s mission and working with youth, and in alignment with the organization’s youth development strategy. The candidate will be highly organized, detail oriented and process driven, with an expertise in adding efficiency and structure to exalt initiatives. The candidate must masterfully juggle multiple projects at the same time and shift gears as needed to accommodate the organization’s evolving needs. The ideal candidate will possess a positive, can-do attitude and thrive in a fast-paced organization.
Responsibilities
· Serve as the first point of contact with exalt by directing calls and greeting visitors
· Support students in the space by conveying organizational guidelines and expectations and managing the flow of student traffic to ensure that exalt standards and high expectations are being held in all common areas connected to exalt HQ
· Oversee the management of office space and classrooms, inventory and order needed supplies, and maintain excellent office organization standards
· Collect and sort the mail, including processing checks received
· Provide administrative and logistical support, including event planning (ordering food and supplies, set-up, clean-up, etc.) for exalt events such as graduations, meetings, trainings, and site visits
· Assist with Human Resources duties including job postings, initial candidate screening, interview scheduling, reference checks, and onboarding paperwork
· Provide support for general operations and office technology, including troubleshooting tech needs for printing, fax, internet and other office supplies and technology
· Assist with other administrative and operational tasks as needed
Essential Competencies
· Exceptional planning and organizational skills: Organizes work, sets clear priorities, brings structure to ambiguity, determines resource requirements, and seeks input and support from supervisors/colleagues; determines necessary sequence of activities needed to achieve goals. Ability to work efficiently in a fast-paced environment.
· Communication: Clearly, effectively, and efficiently conveys and receives information and ideas. Demonstrates excellent written, oral and listening skills. Welcoming and approachable demeanor.
· Cultural sensitivity: Has strong familiarity with and understanding of or is committed to learning about exalt students’ histories, cultures, and the socio-economic and political factors which have shaped those.
· Adaptability: Able to adapt quickly to new information and unexpected deadlines and obstacles. Approaches change positively.
· Technological experience: Familiarity with Google Suite, Salesforce, Mac’s, PC’s, Chromebooks. Photoshop, Adobe or media applications preferred.
Minimum Qualifications
· Bachelor’s degree
· 5-7 years of administrative, operational or HR experience
· A commitment to exalt’s mission
· Meet essential competencies (listed above)
· Ability to work in-person 11am-7pm, Monday-Friday
· COVID-19 vaccination required
Preferred Qualifications
· Spanish-speaking
· Familiarity with the youth justice field
Compensation
exalt offers an attractive compensation package, including a competitive salary of
$60,000-$65,000, commensurate with experience, plus benefits including health, dental, vision, and life insurance; HRA account; 401k matching; commuter and parking flexible spending, paid time off; and more.
exalt is an equal opportunity employer. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class under Federal, State and Local law. People of color strongly encouraged to apply.