Overview
Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence. Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talent and strengths.
The Senior Case Manager is responsible for assisting the Supervisor in the management and supervision of their program, as well as providing case management services directly to clients.
Duties and Responsibilities:
- Responsible for providing site on-call coverage as arranged with Coordinator of site.
- Provide case management services for a caseload of clients: responsible for provision of direct care services, all documentation, attendance at case conferences etc. This may involve working a flexible work schedule.
- Responsible for coordination of case management services for a caseload of clients. This involves oversight of all services provided as well as documentation and contacts with collateral agencies.
- Coordination of discharge of clients.
- With the Supervisor, ensures that program is in compliance with all regulatory guidelines regarding client care, safety and delivery of services, with regard to OMH, Medicaid and CARF.
- Acts as liaison with other service providers as well as with community agencies.
- Responsible for maintaining up to date medication documentation
- Assigning and delegating regular and per diem staff as needed to ensure proper coverage of site.
- Provides supervision to part time staff, as assigned by site Supervisor.
- Participates on Agency committees
- Attends all scheduled staff meetings as scheduled.
- Participation in regular supervision meeting with supervisor.
- Perform monthly fire safety inspections.
- Training and orientation of new staff.
- Responsible for performing medication counts.
- Provide housing services including assistance with maintenance issues.
- Complete annual doctor’s letters and make monthly medication sheets.
- Remain current with all Agency required compliance documents and trainings.
- Positions Supervises: The Senior Case Manager may supervise the following positions as determined by the Program Supervisor: Part time counselors and Student Interns.
Requirements: Bachelors degree preferred in Psychology, Rehabilitation, Social Work or other related mental health discipline plus two years of experience working in a similar setting and/or working with people with psychiatric disabilities. The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care.
Schedule: Monday-Friday; 8am-4pm