Overview

Reports to: Manager – Technical Services

Department: Infrastructure & Facilities

Status: Full time, Exempt

About Central Park and the Central Park Conservancy

Central Park is one of the most famous and beloved urban public spaces in the world. Designed by Frederick Law Olmsted and Calvert Vaux in 1857, the 843-acre park was the first purpose-built public park in the country and is a National Historic Landmark. The Central Park Conservancy, a private not-for-profit organization, was founded in 1980 to rescue the Park which had fallen into serious disrepair. Since that time, the Conservancy has overseen the investment of approximately $1 billion in the restoration of the Park, and now hosts over 40 million visitors a year.

The Conservancy’s mission is to preserve and celebrate Central Park as a sanctuary from urban life. The City of New York has formally entrusted the care of the Park to the Conservancy which is responsible for every aspect of its care, including landscape maintenance, capital improvements, and the visitor experience. Committed to sharing the best practices in urban park management, the Conservancy also serves as a resource for other NYC parks and for public-private partnerships around the world. The Conservancy employs roughly 325 people and has an operating budget of $80 million.

The Conservancy recently completed a seven-year plan, Central Park Conservancy, A Plan for the Stewardship of Central Park: 2020-2027, which focuses on the ongoing capital investment of the last four decade’s investment of more than $1 billion into Central Park.

The Position:

Working under the supervision of the Manager, the Assistant Manager of Infrastructure is responsible for the supervision of the day-to-day operations of the maintenance and repair of the park and its facilities. The Assistant Manager is expected to supervise staff, work across departments, with outside agencies, and contractors to coordinate and advance the planning, assigning and completion of facility and playground maintenance and repair tasks throughout the park.

Essential Duties:

Supervisory Responsibilities

  • Responsible for supervising staff and preparing work schedules to meet daily and weekly workloads and projects for all facilities and park areas
  • Monitor project sites and perform facility, playground, and park inspections. Document and report unsatisfactory conditions, and assign maintenance, repair, and preventative maintenance tasks through a computer-based work order system
  • Monitor staff engagement, productivity, compliance, and status of work assignments and take appropriate action based on findings
  • Provide technical assistance to forepersons and technicians engaged in daily maintenance and repair tasks
  • Provide consistent feedback to staff using established performance standards to support their professional development within the organization
  • Participate and help coordinate staff meetings and trainings to share information, review safety procedures, and unify the team
  • Collaborate with the manager in the hiring, performance reviews and discipline of staff and make recommendations for improvement
  • Perform the duties of manager when they are absent

Collaboration

  • Coordinate work with staff of NYC Parks, other city agencies, and third-party contractors, following up as needed to ensure work is completed in a timely manner and consistent with all contract terms
  • Collaborate with CPC park supervision within Park Operations to achieve set work plan goals and provide support for CPC and other park events
  • Interact with park patrons in a professional manner
  • Be able identify and adapt to changing priorities

Program Management

  • Assist Manager in the development and management of a park and facility mechanical assets inspection program that meets and exceeds NYC Parks safety standards and NYC local laws
  • Manage a facility preventative maintenance program of all building mechanical assets, hardware, and fixtures to ensure all equipment are functioning optimally
  • Inspect building systems including fire alarms, HVAC, and plumbing on a regular basis to inform needed repairs and make recommendations for large scale improvements and energy conservation measures
  • Support in the planning and supervision of contract services for facility repairs and maintenance, including building equipment maintenance contracts and all work performed by outside contractors
  • Use computer-based management systems for work orders and inspections, asset management, purchasing, scheduling, and timekeeping
  • Maintain inventory and ensure proper care/storage of all tools, equipment, materials, and supplies to support predictive and regular maintenance of park equipment and assets
  • Solicit bids and initiate purchasing as needed to maintain stock, make repairs, and complete projects
  • Assist manager in the development of an annual budget and collaborate to monitor expenses throughout the year
  • Respond to emergency situations including but not limited to storms, snow events, utility outages, and infrastructure failures

Minimum Requirements:

  • Minimum of 6 years of increasingly responsible technical experience in all aspects of building engineering with a strong background in the technical aspects of HVAC, plumbing, and electrical repair, including a minimum of 5 years in the management and/or supervision of others.
  • Education and/or experience equivalent to “1” above. However, all candidates must possess the 5 years of management and supervision of others.
  • Valid Driver’s License that must be maintained for duration of employment
  • Possess fundamental skills to perform facility and/or park infrastructure maintenance and repairs
  • Experience in urban campuses or parks is desirable
  • A valid Certificate of Fitness for Supervision of Fire Alarm Systems (S95) or other Certificates pertaining to building and life safety is desirable; ability to obtain necessary certificates upon hiring may be required for this position

Abilities Required:

  • Ability to provide both oral and written communication that is easily understood and direct in its content
  • Ability to engage in critical thinking skills that allow for prioritizing issues, coordinating multiple projects, and problem solve.
  • Knowledge of computer equipment and Microsoft Office applications
  • Ability to work flexible hours, including weekends and holidays as needed
  • Ability to lift 50 lbs. and perform heavy physical labor on a daily basis in all weather conditions

Salary range: $72K-$82K (Based on level of experience)

Note: This is an on-site position.

DIVERSITY, EQUITY & INCLUSION

The Central Park Conservancy’s work is guided by the belief that Central Park, and all public parks, must be managed and actively protected as an inclusive and democratic space for all.

Working closely with our New York City partners, we will always strive towards creating and sustaining a sense of belonging for all visitors and advocating for equitable and accessible public use of the Park.

In service of this belief, we are committed to fostering a workforce and organizational culture that is as diverse as Central Park itself and the dynamic city it serves.

Safety Requirements

Establishment and maintenance of a safe work environment is the shared responsibility of this organization and employees at every level. The Conservancy will make every effort to assure a safe environment and be in compliance with federal, state, and local safety regulations. Employees are expected to obey safety rules and to exercise caution in all their work activities. Accordingly, employees should be aware of any hazards, which could cause an injury or accident (e.g., spills, obstacles in walkways, etc.). If an employee discovers a potential dangerous condition, he/she should alert other employees and notify his/her supervisor immediately.

Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.