Overview

The 1199SEIU Benefit & Pension Funds provide comprehensive health, pension, and quality of life benefits to unionized workers represented by 1199SEIU United Healthcare Workers East. We are among the largest labor-management funds in the nation, covering 400,000 members and their families.

If you’re ready for the brightest career future, join us in this excellent opportunity to showcase your talents. We are currently seeking an experienced Trainer/Learning Specialist (Hybrid) for our Training & Staff Development department. 

Responsibilities

  • Design, develop, and deliver learning programs for staff and management by using diverse delivery methods to include instructor-led-training, e-learning, hybrid programs, webinars, and individual interventions; Develop curriculum, eLearning courses, facilitator guides, PowerPoint presentations, handouts, and training documentation based on adult leaning principles and instructional design principles
  • Evaluate and document impact and results of learning programs; gather qualitative and quantitative data from participants and their managers; debrief stakeholders and management as needed
  • Drive follow-through on transfer of learning and application of knowledge, skills, and capabilities to the job with the goal of enhancing individual and team’s productivity and effectiveness, including on-the-job support
  • Partner with departmental Subject Matter Experts (SMEs) to decipher relevant information, coach SMEs during Train-the-Trainer programs
  • Provide end-user training and support for collaboration platforms including Office 365 and Zoom
  • Effectively communicate program schedule, program status and issues to stakeholders and management as appropriate
  • Perform additional duties and projects as assigned by management

​Qualifications

  • Bachelor’s Degree in Adult Education, Instructional Design, Instructional Technologies or related field, or equivalent work-related experience required
  • Must have facilitation and presentation experience to engage learners and minimum two (2) years’ experience in health insurance, benefits, healthcare, call centers, pension or technology required
  • Intermediate skill level in Office 365 including One Drive, SharePoint, Teams, Excel, and PowerPoint required
  • Minimum three (3) years training experience required with a minimum two (2) years’ experience in health insurance, benefits, healthcare, call centers, pension or technology preferred
  • Excellent oral, written and interpersonal communication skills required
  • Strong knowledge of instructional technology; experience with Adobe Captivate Prime LMS or any other LMS is a plus; experience with Adobe Captivate or any other authoring tool used for creating eLearning content is a plus
  • Experience in learning cloud-based software and application, designing and delivering instructor-led, virtual, and blended learning program for different users’ groups of the software/ applications is a plus
  • Must have the ability to assess learner skill and provide feedback in a manner consistent with Funds culture
  • Experience in a unionized environment preferred
  • Must have the ability to build effective relationships within and across departments
  • Must have strong customer service orientation skills and be able to multitask and be a team player
  • Must have strong time management and organizational skills

As a condition of employment, we require staff to be fully vaccinated against Covid-19 and to provide documentation of receiving the Covid-19 Vaccine. We will consider reasonable accommodation requests for medical and religious reasons as required by applicable law.

We offer a competitive salary, an excellent fully employer-paid comprehensive benefits package and talented professional colleagues. For consideration and to apply, please visit us https://phf.tbe.taleo.net/phf03/ats/careers/requisition.jsp?org=NBF1199&cws=1&rid=9090.  Please mention you saw this ad in Idealist. We are an Equal Opportunity Employer.

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