Overview

Excellent Growth Opportunity for Candidate with Clinical Knowledge of OASAS-Licensed Clinics (part 822) to Gain Management Experience

JOB TITLE: Program Director–Chance for Change

ABOUT NCS: Neighborhood Coalition for Shelter (NCS) helps New Yorkers who have a history of homelessness, often compounded by mental illness or substance use, to achieve their highest level of independence. We were established in 1982 by faith and community leaders on Manhattan’s Upper East Side who believed that homelessness is the responsibility of the entire community. Forty years later we are still guided by the principle that neighbors should help neighbors. 

NCS provides New Yorkers who are homeless or at risk of homelessness with a home, a community, and access to the services that they need to thrive.  

ABOUT THE PROGRAM:

Chance for Change, an outpatient substance-use treatment program, primarily serves homeless adults living with the challenges of substance use disorders. Our clinic and “harm reduction” model connect with each client’s desire to change in a collaborative, respectful, and empathic environment. Individual and group therapy sessions focus on sobriety as well as helping our clients manage challenges including mental illness, chronic medical conditions, homelessness, unemployment, and other life stressors. Chance for Change is an OASAS-licensed clinic (part 822) located on Manhattan’s Upper East Side.

REPORTS TO: Chief Program Officer

RESPONSIBILITIES:

MANAGEMENT

  • Develop program budgets with Chief Program Officer and Chief Financial Officer and monitor expenses       
  • Hire, train, and supervise staff (currently 2 FT counselors, PT biller, PT nurse practitioner, and PT medical director; team is anticipated to increase with program growth)        
  • Supervise and monitor program compliance, record-keeping, and documentation
  • Facilitate a multi-disciplinary team approach, ensuring integration of agency-wide programs and goals

CLINICAL        

  • Collaborate with Medical Director to ensure medical compliance with OASAS regulations and staff development     
  • Implement NCS’s vision for the program, which is informed by a harm reduction model, including creating a safe, welcoming environment that combines substance use treatments services and more comprehensive services·        
  • Provide individual and group counseling for clients        
  • Create a client-focused clinic environment

OUTREACH        

  • Assume primary role in developing and maintaining outreach activities to increase and maintain steady stream of referrals to program   
  • Work with NCS’s communications team to develop collateral materials to promote program to referral sources and potential clients

ADMINISTRATION

  • Supervise the program’s biller to ensure reconciliation of all billing activities
  • Ensure compliance with OASAS regulations, including the timely submission of monthly statistical reports through OASAS’s
  • Client Data System and agency reporting requirements
  • Develop program budgets with CPO and CFO and monitor expenses
  • Supervise and oversee the administrative and clinical compliance and quality assurance

QUALIFICATIONS:

  • This is an extraordinary opportunity for an individual with clinical experience and an entrepreneurial mindset to grow a proven program. The successful candidate will manage a successful clinic, including ensuring a strong referral pipeline and program growth.
  • Specific requirements include:
  • Master’s degree in social work or a counseling related profession is required
  • Licensure such as CASAC-MC or LMSW required, LCSW preferred
  • Minimum of 3 years managing an  OASAS-licensed clinic (part 822)
  • Minimum of 6 years of experience with clinical substance use disorder treatment, including familiarity with mental health/co-occurring disorders and homelessness
  • Understanding of, and belief in, the harm reduction model
  • Strength in hiring, recruiting, managing, developing, coaching, and retaining employees
  • Experience with program development, growth, implementation, and project management strongly desired
  • Motivated to develop and implement a networking and outreach plan that results in increase client enrollment and program growth
  • Organized, with strong administrative skills
  • Proficient in using technology as a management reporting tool, including experience using AWARDS (or similar) database
  • Excellent verbal and written communication skills with exceptional attention to details; bilingual in Spanish highly desired
  • Personal qualities of integrity, credibility, and a commitment to and passion for NCS’s mission Other duties as assigned

PHYSICAL REQUIREMENTS:

  • Regularly required to use near sight vision to operate a computer.
  • Regularly required to use routine office equipment including a computer and a telephone.
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