Overview

Created in 1965, the 163rd Street Improvement Council, Inc. (the Council) involved itself in the fight against community deprivation of resources in the South Bronx.  Determined to make a difference in the lives of the residents, the council began to create affordable housing in the community. Pioneers in the Bronx for house and human service programs, we offer the special needs, homeless and low-income population an array of support services. Our approach is unique and innovative

The Flossie Wilson Residence is a 45-unit NY/NY ii housing program that provides residential services and support for individuals suffering from serious/severe mental illness (SMI) that supports and assists those individuals to integrate within the community.  Rehabilitative in nature, the program engages residents in services consistent with their desire, tolerance, and capacity to participate. 

Providing 24-hour onsite coverage, the program is designed to enable residents to live as independently as possible in a stable community-based housing environment.

The 163rd Street Improvement Council is currently seeking case managers for the Flossie

Wilson Residence.  This is a great opportunity for an individual to participate in the development and implementation of programming in support of individuals living with SMI who have experienced homelessness.  Reporting to the Clinical Director, Flossie Wilson Residence, case managers serve as a partner with and in service of resident program participants and have the primary responsibility of the delivery of support services. 

This is an exempt position.  Responsibilities include, but are not limited to:

·       Participate in the interview process, conduct intake assessments, ensure that incoming residents meet eligibility and criterion for the program

·       Develop, in conjunction with Clinical Director, individualized/personalized service plans for resident program participants meeting regularly (bi-weekly) to ensure progress.

·       Participate in regular meetings with Clinical Director and leadership team to provide update on

resident program participant progress

·       Maintain an active case load of resident program participants ensuring that case records are reported promptly in accordance with policy and remain up to date.

·       Support resident program participants in receiving and/or maintaining all appropriate and

available public benefits and entitlements, providing referral and/or escort when necessary

·       Develop and maintain appropriate relationships with health care, social service, and legal providers and agencies to ensure resident program participant access, referral and or placement in all available services.

·       Support resident program participants in maintenance of apartments, household budgets,

familial/interpersonal relationships, and self-care needs cooperating with Resident Manager when necessary to ensure appropriate maintenance of apartments.

·       Promptly respond to all resident program participant crises, emergencies, and other needs requiring immediate assistance.

·       Facilitate support groups, individuals counseling, training, community events, and outreach as

directed by Clinical Director

·       Collect resident payments in conjunction to Resident Manager.

·       Maintain financial information for each resident program participant.

·       Review case files and provide quality assurance to ensure compliance with appropriate governing bodies

·       Participate in ongoing process and program improvement initiatives developed by and/or in coordination with the Director and Clinical Director to continue to improve program offerings including regular in-service training

·       Serve as an advocate for resident program participants.

·       Additional duties and responsibilities as assigned/directed by the Clinical Director and/or Program Director

Qualifications

The ideal candidate for these positions will possess excellent interpersonal skills, engagement and relationship building skills to work effectively with diverse support staff and resident program participants.  A desire to make a difference in the lives of persons living with severe/serious mental illness and those persons who have experiences homelessness. Two years’ experience providing services to persons suffering from serious/severe mental illness and having experienced

homelessness preferred.  An active listening, empathetic, team player, with the ability to think critically and to access and coordinate appropriate resources within the community with knowledge of government benefits for individuals with serious/severe mental illness. Master of Social Work required.  LMSW preferred.  Candidates must be willing and able to obtain LMSW within one-year of employment.  Spanish fluency is helpful.

To Apply:

Applicants should apply through the Idealist portal. Applications will be accepted until the position is filled. 

The 163rd Street Improvement Council provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Full-time

Master’s

Degree Required

Salary

USD $50,000 – $65,000 annually