Overview

Cayuga Centers is hiring immediately for Compliance Specialists

Location: New York, NY

Pay: $55,000-$65,000/annually

About Cayuga Centers

Cayuga Centers is an accredited non-profit, human services agency dedicated to family support and preservation, trauma-informed care, and serving vulnerable populations with the most unique needs. Founded in 1852 in Auburn, NY, we have a long history of delivering high-quality and innovative services to individuals, children, youth and families. We have offices in 10 cities and serve over 10,000 individuals and families annually. Join us!

At Cayuga Centers, we embrace Diversity, Inclusion, and Belonging (DIB). We do this by taking a firm stance against hatred, inequality, bias, and injustice. We do this by providing our staff with the training, coaching, and resources necessary to grow and serve with cultural humility, acceptance, and understanding. We are responsive to the diverse needs of those we serve and staff, and are committed to ensuring that everyone feels respected, valued, and a sense of belonging.

About the Program and Position:

The Compliance Department effectively ensures that Cayuga Centers is in full compliance on an organizational, program, and contract level with all funding and licensing entities.

Compliance is composed of 5 Primary teams:

  • Corporate Compliance
  • Federal Programs Compliance
  • NYC Administration of Children’s Services (ACS) Enhanced Family Foster Care (EFFC) Program Compliance
  • Treatment Family Foster Care (TFFC) and Regional Programs Compliance
  • Home and Community-Based Treatment & Support (HCBTS) and Regional Programs Compliance.

Each team works to help their assigned program to both know and to meet all applicable regulations and standards and to improve to meet such when they are not met. We aim to always be audit ready.

Keep us Audit Ready through the following……

  • Remain up-to-date on ever-changing policies and procedures of our oversight agencies and all applicable regulatory agencies.
  • Partner with your team leader, program leaders and staff, to develop a deep understanding of assigned program operations. Identify all compliance requirements applicable to these programs.
  • Interpret and convey requirements for the program leaders and staff, and assist program partners to know, understand, and own the compliance requirements expected of them.
  • In coordination with your team leader, constructively demonstrate and provide guidance in file compliance to program partners, assisting them in keeping current with any and all noted compliance changes.
  • Conduct timely scheduled reviews assigned program’s files to determine their standard in meeting these requirements. Give empowering feedback to program partners.
  • Partner with programs to develop detailed and time bound plans to address lapses in compliance and to help the program implement this plan and maintain their improvements.
  • Partner with the Quality and Effectiveness Department to assist us in being a true learning organization and create improvement through partnership.
  • In coordination with your team leader (or supervisor), establish and maintain processes for managing assigned tasks, setting quality and performance standards and assessing potential completion risks.
  • Proactively communicate all risks, challenges and potential delays to meeting deadlines to your team leader (or supervisor).
  • Comply with rules and regulations governing access to Protected Health Information (PHI) under HIPAA.
  • Establish a regular presence in Cayuga Centers’ offices, in-person and/or via electronic communications. Travel regularly to assigned programs may be required depending on the assigned program. In addition, occasional travel to Cayuga Centers’ other locations.
  • Understand that Cayuga Centers is a dynamic organization that must be continuously attentive and responsive to the communities we serve. Members of the Compliance Department will be expected to participate in professional development opportunities that enhance one’s skills and mentor teammates, and be prepared, during times of organizational need, to assume additional, short-term responsibilities that may fall outside of one’s primary role or duties. Flexibility on these occasions reflects a commitment to the organization’s ethos of ‘We are all in this together.’
  • Recognize that the heart of our work and its value is our staff. Actively participate in our support, validation, and growing of staff.
  • Perform other duties as requested by your team leader (or supervisor)

Schedule: Exempt

  • Regular hours entail 9:00am – 5:00pm or 8:00am – 4:00pm, Monday – Friday, with flexibility
  • Must be flexible to meet program needs
  • Travel outside of work hours may be required

Qualifications

  • Associates degree preferred or equivalent work experience.
  • Minimum 2 years of experience in project management, compliance or related field
  • Demonstrated strong written and verbal communication skills that reflect a commitment to collaboration and service.
  • Demonstrated experience in providing strong customer service.
  • Able to interpret and apply policy and procedures
  • Experienced in self-directed management of projects
  • Ability to stay focused and accomplish work in an environment with shifting priorities and multiple competing deadlines.
  • Excellent attention to detail.
  • Strong technical aptitude, analytical, communication, critical thinking, and time management skills; flexible and adaptable team player.
  • Ability to work additional hours and travel as needed.
  • Familiarity with city, county, state and federal oversight agencies such as NYS DOH, NYS OMH, NYC DOHMH, OCFS, COA, and/or any other state regulatory agencies a plus.
  • Willingness and desire to continuously learn and grow
  • Bilingual-English / Spanish preferred.

We maintain a drug-free workplace and perform pre-employment drug testing.