Overview

Program Description: The Children’s Aid Safe Way Forward Program (SWF) provides child welfare involved families affected by intimate partner violence (IPV) with comprehensive general prevention services including case management and therapeutic intervention services to address the IPV. This joint prevention-clinical services model offers comprehensive trauma-informed services to the whole family, including the survivor of IPV, the person causing harm (PCH), and to children exposed to the IPV/DV in the home. Our range of services includes in-home visitation, crisis intervention, case management, advocacy, trauma-informed individual counseling, group counseling/education, and referral to other appropriate services. The SWF program will serve a total of 65 families residing in the Bronx.

Position Summary:  The Case Planner will assist parents who have been affected by IPV in addressing any barriers to their children’s health, safety, and well-being, so that families can stabilize, strengthen, and reduce the need for future involvement with the child welfare system. The Case Planner’s primary responsibilities are to make safety-focused assessments of child and family functioning, develop intervention plans, and help families to activate change in their situations.  An array of supportive services and advocacy help parents affected by IPV establish safe, stable, and nurturing homes for their children and families. The Case Planner will report to a Program Supervisor. 

Responsibilities: 

  • Maintain a caseload of 10-11 families with a minimum of two face-to-face contacts per month, one being in the home, and visit all children and families on the caseload each month;
  • Conduct joint home visit and establish disposition in collaboration with SWF team Therapist;
  • Conduct ACS Domestic Violence Screening Tool and complete program intake in collaboration with SWF Therapist;
  • Provide services including crisis intervention, supportive counseling/education, ongoing safety assessments and re-assessments;
  • Provide advocacy in the child welfare, public benefits, law enforcement, and legal/family court system;
  • Assist with obtaining services including, but not limited to: safe housing, public benefits, emergency financial assistance, health care, mental health services, substance abuse services, educational services, legal advocacy and representation, parenting support, and other needed general case management services;
  • Be responsible for maintaining up-to-date progress notes, completing Family Assessment and Service Plans, inputting contact data into PROMIS system, and obtaining any other documents required by ACS, such as school and medical records;
  • Assist clients in applying for emergency financial assistance through the New York Times Neediest cases fund, in collaboration with The Children’s Aid Society’s Office of Client Advocacy;
  • Accompany clients to appointments related to accessing services;
  • Collaborate with and make referrals to appropriate service providers for case coordination;
  • Participate in individual and group supervision as schedule; in team and all-staff meetings; and other professional development activities, including training and workshops;
  • Schedule and participate in Family Team Conferences and Service Termination Conferences for all cases on caseload;
  • Attend monthly staff meetings;
  • Perform other duties as needed.

Qualifications: 

  • Master’s Degree in Social Work or a related field required.
  • Bilingual in Spanish/English REQUIRED;
  • Bilingual in French/French Creole preferred;
  • Experience providing trauma-informed services to child-welfare involved families affected by intimate partner violence;
  • Training and experience working with NYC ACS child welfare involved families.
  • Knowledge of the New York City domestic violence service system, public benefits, child welfare, legal and housing systems;
  • Ability to carry high-risk and complicated cases;
  • Strong engagement skills and experience working with children, teens, parents, or families;
  • Commitment to working in a strengths-based framework with at-risk families and youth;
  • Self-starter, motivated, and willing to intervene actively and support families as needed;
  • Excellent oral and written communication skills;
  • Ability to manage many tasks and respond to crises;
  • Ability to work flexible hours on weekdays and availability on Saturdays, as needed.
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