Overview
The People and Culture Coordinator is a key member of People & Culture team and supports a number of people and culture functions. The People and Culture Coordinator will report to the Director of People, Culture, and Inclusion and work in collaboration with employees throughout the organization to ensure employees are supported and the day to day functions are completed. This is a hybrid position with the expectation that employees will work four days per week in the office.
QUALIFICATIONS: Bachelor’s degree or equivalent professional experience. At least three years to five years of experience in human resources within a non-profit setting. Previous experience in a social services organization is considered highly beneficial. Demonstrated success in working as part of a people & culture team recruiting, maintaining employee records, and managing the employee life cycle. Ability to multi-task, manage data, stay organized, and attention to detail.
DUTIES and RESPONSIBILITIES:
The People & Culture Coordinator will:
1. Demonstrate sensitivity to the needs of employees delivering critical front-line services to extremely vulnerable populations and approach work with the empathy and patience needed to maintain a positive culture;
2. Uphold a high level of customer service, work well in fast-paced environments, and be able to prioritize workloads in response to dynamic contexts;
3. Possess strong communication and computer skills, ideally with experience implementing and/or administering effective HRIS;
4. Help review resumes and application materials of those applying for positions in the organization, and participate in interviews as requested;
5. Help to coordinate and facilitate information to staff that highlights positive efforts and accomplishments of staff members, improves communication across departments, and inclusively acknowledges staff at all levels of the agency;
6. Partner with managers to refine and manage all employee recruitment and retention activities and processes, including the creation of job descriptions; candidate recruitment, screening, and offer negotiations; conducting new hire orientations; developing ongoing training activities; and overseeing the implementation of effective performance evaluations;
7. Oversee and refine the day-to-day administrative functions, implementing appropriate HR systems; leverage technology to support efficient and effective management of HR information and data;
8. Conduct benefits orientation and training for employees and oversee the administration of all health and fringe benefits;
9. Ensure up-to-date and complete HR files through periodic internal quality management reviews;
10. Review, track, and document compliance with mandatory and non-mandatory training;
11. Conduct or acquire background checks and employee eligibility verifications;
12. Implement new hire orientation and employee recognition programs.
13. Perform routine tasks required to administer and execute human resource programs including but not limited to compensation, benefits, and leave; disciplinary matters; disputes and investigations; performance and talent management; productivity, recognition, and training and development;
14. Handle employment-related inquiries from applicants, employees, and supervisors, referring complex and/or sensitive matters to the Director of People, Culture, and Inclusion;
15. Maintain compliance with federal, state, and local employment laws and regulations, and recommended best practices; reviews policies and practices to maintain compliance;
16. Maintain knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.
17. Perform all other duties as may be assigned by the Director of People, Culture & Inclusion
or designee.
REPORTS TO: Director of People, Culture, and Inclusion