Overview

Concern Housing is a non-profit agency committed to helping individuals and families to live in the community with dignity and enhanced opportunities through the provision of housing and support services. We are one of the largest housing agencies of this kind in New York State, currently serving approximately 1,300 individuals and families in over 240 locations. Concern offers a variety of housing options with individualized support services designed to support personal growth and independence.  Our workplace culture thrives by embracing diversity and rewarding innovative ideas. Diversity at our agency means fostering a workplace in which individual differences are recognized, appreciated, respected and responded to in ways that fully develop and utilize each person’s talent and strengths.

The Case Manager is responsible for providing linkages with community resources, daily living skills training, counseling and support, documentation, and compliance with program requirements. The Case Manager is an essential resource and advocate for their clients.

Duties and Responsibilities:

  • Facilitate residents’ linkage with services available in the community (e.g., care coordination, clinical services, day programs, vocational services and volunteer opportunities, community integration, entitlements, etc.).
  • Meet with clients in their Supported Housing setting, as required.
  • Complete appropriate documentation in a timely manner, including:
  • Site Inspections
  • Progress Notes
  • Support Plans/Reviews
  • Functional Assessments
  • Re-certifications
  • Provide housing support services to help clients maintain independence in their Supported Housing setting; collaborate with the Property Management Dept as needed.
  • Provide crisis intervention, including 24/7 cell phone coverage, as assigned.
  • Maintain accurate and up-to-date client charts/records.
  • Attend weekly supervision and monthly staff meetings.
  • Remain current with all Agency required compliance documents and trainings.
  • Other tasks as assigned by supervisor.

Schedule:  Monday-Friday; 9am-5pm

Requirements: Bachelors Degree preferred in Psychology, Rehabilitation, Social Work or other related mental health discipline, plus 2 years experience working in a similar setting and/or working with people with psychiatric disabilities. The individual in this position must have good verbal and written communication skills as well as the ability to make sound judgments regarding client care. Bilingual Spanish/English speaking preferred.