Overview
Job Summary:
Cornell Tech is seeking an Administrative Manager who will lead the Administrative Services Team for Cornell Tech’s growing graduate campus on Roosevelt Island in New York City. The ideal candidate has at least 3 years’ experience managing a team of professionals, providing high-level administrative support to leadership, and implementing strategic processes.
Reporting to and providing administrative and project support to the Chief Administrative Officer, the position will interface with a broad range of internal and external constituents and manage a diverse team of more than ten administrative staff who support both faculty as well as academic and operational staff functions. The Administrative Manager is a key contributor to scaling and enhancing the efficiency of administrative operations to support rapid growth at Cornell Tech.
Key Responsibilities:
- Manage the Administrative Support Team of 10-12 professionals to include the hiring, orientation, training, and oversight of the team while providing longer-term planning, supporting their professional development and the alignment of individual skill sets and workloads with the needs of the campus as it matures and scales.
- Represent the CAO Office with excellent communication, discretion, confidentiality, and judgment including coordination and collaboration across Cornell and Technion campuses/units.
- Evaluate, develop, and implement strategic processes and procedures to enhance campus administrative operations that have an impact on faculty, staff, and external constituents.
- Collaborate with campus leadership to support campus-wide initiatives and ensure optimal delivery of administrative services.
- Manage complex scheduling of meetings and events with diverse senior stakeholders, in collaboration with colleagues within and outside of Cornell Tech.
- Create and facilitate an administratively efficient and welcoming orientation experience for all employees (faculty, staff, temps, interns) in partnership with HR, IT, Facilities, Inclusion and Belonging, etc.
Required Qualifications:
- Bachelor’s degree and 3 to 5 years of relevant experience or equivalent combination.
- Demonstrated success managing employees including a commitment to building and supporting a diverse and inclusive team.
- Exceptional interpersonal and communication skills with a wide range of constituencies.
- Excellent organizational, time management, and project management skills.
- Service orientation, bias to action, and focus on problem-solving.
- Proficient with MS Office and Google Suite as well as open to learning new technologies.
Preferred Qualifications:
- Experience working in an academic and/or technology and/or rapidly-growing organization.
- Experience in change management and/or process improvement/development.
**This position is located on the Cornell Tech campus in New York City and currently follows a 3:2 campus-to-home hybrid work schedule which is subject to change.**