People & Culture Manager

Overview

Location 

Currently the DOROT team has a hybrid work schedule, working from home four days a week and working onsite one day a week. This role reports into the Upper Westside office location.

About DOROT

DOROT, was founded in 1976 by Columbia University students seeking to make a difference for older adults in their community. We provide a dynamic partnership of seniors, volunteers and professionals dedicated to enhancing the lives of older adults to help them live independently as valued members of the community. Our wide array of programs – conducted onsite, in the home and in the community – are designed to combat loneliness and social isolation. During the pandemic, DOROT’s programs have pivoted to offering services virtually, via Zoom and over the phone. Compassionate care and a commitment to excellence are hallmarks of our programs and staff. DOROT’s client’s range in age from 60 to over 100, vary in physical mobility and economic status, and come from diverse backgrounds. DOROT serves the Jewish and wider community and offers a lifeline of support to older adults in Manhattan and Westchester and beyond. DOROT is an innovative leader in mobilizing volunteers of all ages to improve the lives and health of the elderly and address the challenges of an aging society. We bring the generations together in mutually beneficial partnership, engaging over 6,000 volunteers a year in meaningful and impactful programming.

About the Opportunity 

The People & Culture Manager, provides strategic, analytic, administrative, and operational support to the Director and department in all areas of responsibilities. This role would support functions like employee relations and communications, recruitment, orientation, retention and engagement, and administrative support. The People & Culture Manager maintains positive employee relations and responds to employee inquiries related to all aspects of the employee life cycle. They also lead change by improving processes and procedures and by supporting new policies, procedures and programs.

What You’ll Do

The Manager is responsible for the following in addition to any other projects as assigned by their manager, the Director.

Talent Strategy

• Drives and executes company people & culture initiatives in partnership with the Director.
• Participates in departmental and staff meetings and attend other meetings and continuing education seminars.

Talent Acquisition 

• Support all functions of the talent acquisition process, including sourcing and screening candidates, conducting reference checks and managing and conducting new employee orientation programs. 
• With support from the Director, develop and implement strategies for DOROT to use in recruiting and retaining a diverse workforce.

Talent Management

• Coordinate completion of human resources functions, including performance appraisals, workers compensation claims, unemployment claims, FMLA and PFL, timekeeping and maintaining personnel records.
• Develop a plan for employee training and ongoing professional learning opportunities. 
• Monitor employee relations concerns and address concerns as appropriate, escalating to the Director as needed. 

Technology Optimization

• Develops the ADP Workforce Now HRIS system as an effective resource tool for employees and the People & Culture Team.

Records & Data Management 

• Ensures that all functions relating to employees’ records are processed in a confidential, efficient, accurate and timely manner. 
• Maintains compliance with state and federal employment laws as well as company policies and procedures. 
• Track and report on people and culture metrics including those related to talent acquisition, employee satisfaction, and participation in benefits
• In partnership with the Director, analyze turnover to identify trends and develop and implement employee retention strategies.

Benefit Administration 

• Responsible for all aspects of benefits and insurance administration. 

Who You Are 

• You want to make an impact and bring about change. You understand what it means to be both a thoughtful and strategic planner while balancing the ability to translate that plan into concrete results – you are ambitious and work to align human capital systems to support the organization where it is today and plan for tomorrow. Whether it’s on your own, or through staff, consultants, or partners. Your experience, transparency, and organization allow you to get the nuts and bolts in place in record time, always with support and input from the rest of the people & culture team and organization.
• You are detail oriented. Tracking details and keeping things moving forward are high priorities for you. You are a problem solver who connects the dots between what is promised and what needs to be delivered and who helps people get things done on time and on budget.
• You are a strong, intentional relationship builder and collaborative teammate. You thrive on bringing different stakeholders together around a common goal. You seek to understand different contributors’ motivations and enjoy finding creative ways of meeting multiple objectives. You shape relationships with an ethos of reciprocity.
• You’re values-aligned. You share DOROT’s commitment to excellence, communal responsibility, compassion, integrity, and innovation. You care deeply about making a difference and work each day to make a demonstrable impact for the older adults and volunteers we serve. 

How You’ll be Measured

Success in one year will include mastering all the tasks involved in management of the employee life cycle and the annual processes such as open enrollment, annual appraisal process, annual training, and ongoing monthly engagement opportunities.

Qualifications

• At least 3 years of work experience supporting an organization with at least 80-100 employees in functional areas like recruitment & selection, performance management, benefits administration, professional learning supports and development as well as employee relations and organizational health and DEI efforts.

DOROT, Inc. is an equal opportunity employer providing for employment or advancement without discrimination because of race, color, religion creed, political association, ancestry, gender, gender identity, sex, sexual orientation, marital status, domestic violence or stalking victim status, national origin, citizenship, age, veteran status, pregnancy, handicap disability, genetic, genetic characteristics, or other protected status.