Overview
Community Manager
Position Overview:
The Community Manager of Greater Nexus is a high-energy multi-tasker with the ability to manage various activities into our Coworking community. This position is integral in Southeast Queens’ first and newly premiered, state of the art technology, Coworking facility. The position will support numerous activities, such as communications, social media, event management, digital marketing / content creation, and member, business, and community stakeholder building. This position will join a team of two Community Managers at Greater Nexus.
The Community Manager works to build social capital by fostering person-to-person and people-to-place relationships for the Nexus community. This position has responsibility for outreach and community mobilization that will lead to stronger engagement and partnerships for Greater Nexus. The ideal candidate should be comfortable in dealing with touring the space with potential members, meeting with community leaders, businesses, residents, schools and recruiting new opportunities for partnerships in all industries and social sectors.
The Community Manager will be a flexible self-starter, working with all communities of Queens’ and working on opportunities for broader national outreach as identified. S/he will make connections between residents to broaden and deepen the community network, support local community issues, and transition relevant relationships and opportunities to our Coworking space with impactful planned programming.
The Community Manager will also support the Greater Nexus team through ongoing outreach, operational support, and marketing.
This position reports to the Chief Administrative Officer.
Position Responsibilities include:
- Managing the creation and execution of an overall plan for community outreach and engagement, including raising awareness about the organization, supporting membership engagement, and identifying opportunities for community partnerships.
- Onboarding new members of Nexus through Optix app.
- Regularly analyzing the local landscape to identify opportunities to grow Nexus membership.
- Digital Marketing and social media for Greater Nexus.
- Event Programming – Coordinating and executing key engagement events, engagement activities, service days, and community recognition events for the calendar year.
- Work with Director to ensure positive and seamless membership experiences.
- Work with management to ensure the Coworking space maintains its essence for a positive, elite, collaborate space for members.
- Identifying external partners for skills-building trainings for Nexus members and surrounding community members.
- Representing Nexus in community initiatives and at events that support our brand goals/strategies.
- Working with Director to identify and cultivate strategic partnerships to ensure key successes in Nexus’ community engagement efforts
- Develop a Nexus Community Engagement Council
- Monitoring the success of community engagement strategies and working with management on monitoring adherence to budget and making course corrections.
- Designing and implementing evaluation tools to gauge and ensure impact.
- Networking and collaborating with local organizations and community leaders.
- Identifying national opportunities to move into the local space of Greater Nexus.
Qualifications:
- A Bachelor’s degree in a related field, preferred
- Digital Marketing, social media, event management experience
- Prior community organizing, community engagement experience
- Must have a commitment to diversity, equity, and inclusion
- Ability to work a flexible schedule, to include evenings and weekends, in order to meet the needs of community residents and be present at community functions and Coworking hours.
- Excellent communication, presentation, and organization skills
- Knowledge of community development issues, and experience working in diverse communities including multiple generations (seniors, youth, working adults), as well as across ethnic and racial communities
- Strong command of MS Office tools including Power Point, Excel, and Word
- High energy, initiative, and creativity are desired
- Valid driver’s license and/or reliable transportation and automotive liability insurance
Greater Jamaica Development Corporation is an Equal Opportunity Employer