Overview

DIRECTOR OF FAMILY SERVICES 

We are excited to invite a passionate and experienced Director of Family Services

to join our team! Homes for the Homeless (HFH) is searching for an

experienced Director of Family Services for our City Sanctuary Facility

for Families w/ Children in Staten Island, NY. As the Director of Family

Services, you will play a pivotal role in our organization, overseeing

the performance of our dedicated Case Manager Supervisor and Case

Managers in ensuring a collaborative and supportive environment, where

our team can excel and provide the best support to our families. The

Director of Family Services will be responsible for meeting standards

implemented by the New York City Department of Homeless Services (DHS)

and aligning with HFH’s core mission. The Director of Family Services

will report directly to the facility Administrator. Join us and be a

part of an organization that values your contribution and cares deeply

for the community we serve.

 

ABOUT HOMES FOR THE HOMELESS, INC.

Homes

for the Homeless, Inc. (HFH) is a non-profit social services

organization operating family shelters throughout NYC that serve as a

hub of opportunity for families both residing in shelter as well as

those in the neighboring community. On-site programs range from

childcare, early childhood education centers, afterschool clubs and

programs, and youth recreation activities, such as sports teams, to

housing assistance, case management, parenting workshops, career and job

vocational training, support groups and substance abuse assistance, and

family engagement and recreation events. We invite you to visit our

website, www.hfhnyc.org, to learn more about our facilities and

programs. 

 

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Supervise Family Services staff to ensure all procedures and protocol are followed.
  • Conduct case conferences among Family Service staff and non-compliant clients on a weekly basis.
  • Review and sign-off on case records to ensure compliance with OTDA and DHS guidelines.
  • Ensure that staff refer clients to appropriate agencies and build a network of community resources.
  • Maintain established relationships with community agencies and schools.
  • Identify
  • and address problems with personnel and perform disciplinary actions in
  • conjunction with facility Administration and Central Office.
  • Provide reports to agency Administrator and Central Office as required.
  • Hold weekly meetings with Case Manager Supervisor and Case Managers to ensure communication and to address issues.
  • Maintain critical files; conduct monthly case audits.
  • Organize staff development workshops for Case Manager Supervisor and Case Managers
  • Meet with Administrators regularly to discuss Family Services obstacles.

 

QUALIFICATIONS

  • BA/BS in related field.
  • Fluency in languages other than English, particularly Spanish strongly preferred.
  • Experience working directly with people from diverse racial, ethnic, and socioeconomic backgrounds preferred. 
  • Must have at least one year of supervisory experience
  • Knowledge of Microsoft Office

 

COMPENSATION/EEO: 

 In

order to attract and retain a high-performance workforce, Homes for the

Homeless offers a dynamic and rewarding work environment, with a focus

on ensuring an appropriate work-life balance. In addition to a

competitive salary, we provide excellent benefits including

comprehensive health insurance (including medical, dental, and vision),

an employer-funded 403(b) retirement plan, commuter benefits, life

insurance, Work/Life Assistance Program, 3 weeks paid vacation, and

ample personal and sick leave.

 

Homes

for the Homeless is committed to promoting an inclusive organizational

environment of dignity and respect. We are an Equal Opportunity Employer

(EEO) committed to equal treatment, and prohibit any form of

discrimination or harassment based on age, race, religion, creed, color,

national origin, sexual orientation, veteran or military status, sex

(including pregnancy, childbirth and related medical conditions), gender

(including gender identity and gender expression), disability,

predisposing genetic characteristics, marital status, arrest or

conviction, domestic violence victim status, familial status, or any

other basis that would be in violation of any applicable federal, state,

or local law.