Overview
Job Description:
The Operations Coordinator provides support to the Fulbright Programs managers to complete day-to-day tasks on all or a combination of the following operations processes: developing grantee budgets and processing payments to grantees and third parties; grantee application review and management of application data and uploading into relevant IIE systems; collection and tracking of grant documents from grantees and processing medical review clearance and insurance enrollment; provide support for reporting team as needed including data quality assurance reviews, scheduled deliverables and ad hoc requests.
Essential Functions:
Creates grantee budgets, schedules payments, reconciles individual budgets and initiates payments to vendors and grantees relevant to grantee logistical needs and program activities. This includes managing payments for grantees, non-grantees, and third-party organizations, managing the Electronic Funds Transfer and the prepaid cards processes.
Prepares grantee data to be uploaded into IIE systems, reviewing large datasets according to quality control procedures and correcting data errors to meet system requirements.
Provides technical review of incoming applications for completeness and eligibility and prepares applications for selection committee review.
Corresponds with vendors including university bursars on university billing issues including clarifying errors, double billing, cost share application and refunds. Follows up with vendors for reimbursements when necessary and ensures that reimbursements are properly credited to the correct IIE projects.
Provides support for reporting team through data entry, quality control review, and manipulation of datasets to provide low-level statistical analysis with guidance of reporting team.
The Institute of International Education (“IIE”) has a hybrid work environment that allows team members a combination of in-office work and telework at any of the locations listed above.
Job Requirements:
Education and Work Experience:
Requires an Associate’s degree and at least two years of related work experience; or an equivalent combination of education and experience.
Knowledge, Skills and Abilities:
Strong organizational skills with high attention to detail.
Ability to work on and prioritize multiple tasks.
Ability to work well under pressure and meet deadlines.
Strong written and verbal communication skills.
Experience using Microsoft Office Suites, including but not limited to Word, Excel and Outlook
Experience processing payments, preferred.
Demonstrated knowledge working with PeopleSoft, CRM and reports, a plus.
To help promote and ensure the safety of our employees and those we work with, we require all employees to be fully vaccinated against COVID-19. Employees that have a qualifying medical condition that contraindicates a COVID-19 vaccination, or who object to being vaccinated based on a sincerely held religious belief, may request a reasonable accommodation. State and local guidelines apply.
Work Conditions & Physical Demands:
Essential functions are performed in a general office setting with low noise. Job demands may require long periods of sitting; telephone work and/or computer work, as well as interactions with other team members and external stakeholders. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
IIE is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.