Overview

Lead Usher

Little Island seeks four Lead Ushers to spearhead the front of house efforts for Little Island’s unique performance venues: The Amph, a 700-seat amphitheater, and The Glade, an intimate space with open lawn seating. The Lead Usher will assist in delivering excellent customer service to our visitors, supporting the overall guest experience, and collaborating with other team members to ensure smooth event operations. This position reports to the Assistant Manager of Workforce Development.

The Lead Usher will contribute to creating a welcoming and safe environment for all visitors. This role provides an opportunity to gain essential workplace skills, including communication, collaboration, problem-solving, and hospitality in a public space within the performing arts. The Lead Ushers will receive instruction and work alongside more experienced staff, providing them with the support they need to learn and grow in the role. This position is ideal for individuals looking to develop skills in public event coordination, customer service, and arts programming.