MOFAD is seeking an individual to help create an exceptional museum experience for visitors to our new museum space in DUMBO, which will house year-long exhibitions starting with Flavor: The World to Your Brain. You will help ensure positive visitor experiences and assist the Exhibition Operations Manager with day-to-day operations and content creation for MOFAD’s social media accounts. Don’t have any prior museum experience? That’s okay. We’re running a new and different kind of museum. You will join a small and dynamic front of house team and play a critical role in making sure that our exhibitions run smoothly.

This is a part-time hourly position beginning in late July 2024. Compensation is $22 per hour. MOFAD is open Fridays through Sundays, and visitor services associates are expected to work up to three 6-hour shifts per week (12:30pm to 6:30pm) on those days. There may be the potential to work more hours in consultation with the Exhibition Operations Manager and per the museum’s needs.


  • Welcome and engage with all museum visitors
  • Provide information, feedback, and exemplary service
  • Train on our point-of-sales (POS) systems to receive payment, distribute tickets, process pre-purchased tickets, and complete retail sales
  • Oversee the retail area to ensure that it is inviting, safe, and fully stocked 
  • Support museum staff with data entry, answering phones, performing basic administrative tasks, and creation of social media content
  • Assist visitors with exhibition’s interactive content, including maintenance and upkeep of machinery, technology, and other equipment as needed
  • Be knowledgeable about the exhibition on show and MOFAD
  • Perform daily checks overseeing security and well-being of artifacts and displays 
  • Help maintain a clean work environment
  • Do whatever it takes! Be willing to assist with all manner of tasks


  • Willing and able to work a nontraditional work schedule, including weekends
  • Exceptional interpersonal, collaborative, written communication, and customer service skills
  • Positive and dependable work ethic
  • Ability to prioritize and manage time and tasks effectively
  • Basic computer skills and willingness to learn our POS and database systems
  • Aptitude for conflict resolution, negotiation, and creating positive outcomes


  • Knowledge of museum visitor services and New York City cultural institutions
  • Experience in social media content creation
  • Basic experience in the arts, hospitality, retail, or a similar client-facing industry
  • Interest in food culture, history, science, production, commerce, and/or policy
  • Fully vaccinated against COVID-19 
  • Multilingual