Overview

RESPONSIBILITIES 

The PM is an integral part of the Programs team and will work to effectively manage the Internship program as well as contribute to the program portfolio’s growth and development. Specific responsibilities include: 

Program Design 

  • Collaborate with senior leadership and the Senior Program Officer to execute all requirements of grants and contracts related to the Internship Program. 
  • Create developmentally and/or industry appropriate program changes and enhancements for specific cohorts of interns. 
  • Organize and execute supplemental internship programs, industry specific site visits, and additional training or enrichment programs. 
  • Collaborate with the Program Associate and Program Managers in the implementation of the Internship Program. 
  • Contribute to conversations with leadership to identify innovative ways to scale program growth and execute toward existing goals more effectively. 

 IMPLEMENTATIONS 

Recruitment 

  • Design and implement information sessions for schools or community partners to recruit intern applicants. 
  • Manage relationships with community partners to recruit and track student participation from targeted populations. 
  • Track application submissions to ensure yearly goals are met and student representation is aligned to specific commitments or goals.  

Training 

  • Provide oversight and support in the planning and delivery of pre-internship training and required meetings. 
  • Coordinate content, communication strategy, staffing plan, and logistics for pre-internship training with other members of the Programs team, senior leadership and development team.  
  • Work closely with the Development team to secure space and coordinate volunteer engagements to support training activities.  
  • Serve as the lead staff member at training events including oversight and delegation of session execution. 

Applicant and Placement Management  

  • Organize and support program staff in their review of applications and use of the rubric.  
  • Create and manage ongoing support for students between training and placement include resume completion, interview preparation and overcoming any barriers to participation.  
  • Identify and match students to internship placements based on alignment of their skills and interests. 
  • Lead communications between interns and employers regarding resume review, interviews and finalizing placement. 
  • Work with Vice President of Finance & Administration and Program Associate to support payroll logistics for interns.  
  • Organize and conduct site visits to assess the success of individual placements. 

Program Improvement  

  • Troubleshoot and address intern and/or site-specific issues which can impact the success of the program. Elevate any major concerns to organization leadership.  
  • Identify opportunities for improvements to internship training to align with competencies, leverage corporate partners’ skills and resources, and meet workforce needs. 
  • Identify opportunities to improve the systems and procedures for all program elements (applications, trainings, matching and evaluations)  
  • Identify and propose program enhancements and innovations to increase outcomes and overall program satisfaction. 

Other 

  • Collaborate with colleagues to cultivate and steward business mentors and funders of the Internship Program. 
  • Ensure effective and ongoing communication with the development team to respond to employer requests and questions. 
  • Communicate with staff from the NYC Department of Youth and Community Development about the status of program implementation. 
  • Collaborate with the Associate Director of Evaluation and Organizational Learning to effectively evaluate the impact of the program. 
  • Support consistent and accurate data collection and reporting efforts across PENCIL and DYCD databases 

Qualifications and Experience: 

  • 3-5 years of experience in a non-profit or public sector work environment, with an emphasis on education or youth programs 
  • Exceptional operations skills with a track record of managing highly detailed and nuanced programs. 
  • Proven project management skills: event management skills preferred. 
  • Exceptional verbal and written communication skills 
  • Experience with data management; Salesforce experience preferred. 
  • Strong youth development skills and experience working with students from diverse backgrounds. 
  • Strong facilitation skills 
  • Proven organization and time management skills to complete a high volume of varied responsibilities in a fast-paced setting.