Overview

Description

The Director of STH is responsible for all aspects of the functioning and daily operation of the ETH program including for outreach to potential consumers and meeting their ongoing housing needs including coordination of care. 

  1. Intervene with, assess, and provide support services for homeless persons that enter our Emergency Transitional Housing Program. Coordinate all services with team including: Harm Reduction, Treatment Adherence, Mental Health, Medical, Housing Placement Support and Independent Living Skills services.
  2. Evaluation, coordination and implementation of procedures related to emergency, fire, environmental safety, housekeeping and maintenance scheduling, recycling, laundry, showers, and maintenance of the facility.
  3. Training and supervision of client care coordinators; and the Housing/Entitlements Specialists
  4. Ensure that clients meals are provided. Coordinate with volunteer food providers and food pantry staff. Purchase supplies as required.
  5. Complete, in a timely fashion, all necessary paperwork, including intake forms, daily logs, and statistical reports. Oversee the chart management protocols and ensure regular monthly quality assessment reviews of chart and all client data.
  6. Budget management and submission of relevant reports. Demonstrate knowledge of the needs of the program during budget preparation and then comply with the program budget as approved. Continuously monitor all expenses and revenues.
  7. Respond to medical, psychiatric, and other emergencies on an as needed basis. Ensure accessibility, assure that emergency housing clients receive assistance during emergencies.
  8. Responsible for the general supervision of all staff in the program as well as all programmatic operations. Ensure that staff meetings are to be held as appropriate and minutes kept which reflect discussions and decisions reached.
  9. Conduct outreach to potential consumers/case-finding.
  10. Provide pertinent information and education to consumers.
  11. Responsible for all aspects of the functioning and daily operation of Short Term Housing as well as active participation within the agency.
  12. Implements Project Hospitality’s policies, procedures, and philosophies as they relate to service delivery within the program.
  13. Routinely intervenes in client crises and emergencies, and supervises staff as designated.
  14. Manages the day-to-day needs of clients, as well as the physical facility.
  15. Promotes sound clinical programming and practice through implementation of best practices.
  16. Responsible for data analysis and reporting in a timely manner.
  17. Oversee client income and rental payments, and submission to fiscal department.
  18. Oversee unit vacancies and new intake screenings.

Qualifications

A Bachelors degree is required for this position (Master’s degree is preferred) with some previous experience working in housing, and with the HIV/AIDS, homeless and/or substance abuse populations. Needs the ability to establish workload priorities and balance a diverse caseload. Must have exceptional communication skills both orally and in writing with individuals and groups regarding complex and sensitive issues or regulations. The physical ability to perform the essential job functions is needed. In addition, the Program Director shall perform any duties as required to meet the new needs of the program and the clients we serve. The agency reserves the right to review and change job duties and responsibilities as the need arises. This job description does not constitute a written or implied contract of employment.