Title: Program Coordinator, Next Step ACE Program
Program: Next Step

Program Overview:

The Assisted Competitive Employment Program (ACE) is part of Project Renewal Next Step workforce development department, which includes job placement and training services, digital literacy, and job retention counseling. The ACE program focuses on supporting clients who have mental health diagnoses find and sustain employment. The Coordinator works closely with the Next Step management team.

Essential Duties and Responsibilities: Reporting to the Sr. Director of Workforce Development, the Coordinator’s duties include, but are not limited to:
  • Managing the day-to-day operations of the ACE program
  • Analyzing performance to ensure program goals are met and addressing areas of concern Providing thoughtful and constructive supervision to the ACE team
  • Preparing billing and performance reports for contractors
  • Implementing processes and strategies to ensure high quality service and outcomes
  • Conducting outreach for client referrals to community-based organizations, hospitals, residences, and other social service providers.
  • Utilizing Salesforce and other required databases to collect data, monitor outcomes, and generate reports. Representing Project Renewal by proving presentation to community-based organization, referral partners, funders, and other entities that Next Step collaborates with.
  • Ownership of ACE contract, program deliverables, staff performance, and data management.
  • Oversight of Ticket-to-Work and ACCES-VR contracted services
  • Bachelor’s degree required. Master’s degree preferred but not required.
  • Minimum of 2 years of management experience and 3 years relevant work experience
  • Prior experience in vocational counseling or working with individuals with serious mental illness or similar population.
  • Excellent communication and supervisory skills. Strong computer skills in MS office required

All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.