Title: Vocational Case Manager (Next Step)

Salary Range: $43,000 – $47,000


Program Description:

The Vocational Case Manager will provide comprehensive case management services to pre-employment clients located at the Third Street and Kenton Hall homeless shelters for men (located around the corner from each other).  He/she will report to and provide direct support to the Vocational Counselor and will directly assist clients with acquiring all documents, services, and material items needed to obtain employment.

Essential Duties and Responsibilities:

The essential duties of the Vocational Case Manager include but are not limited to the following activities


  • Assisting with the assessment of client vocational skills, strengths, and barriers to employment.
  • Helping clients obtain documentation for employment including valid I-9 documents, diplomas, licenses, credentials, and certificates.
  • Ensuring clients have a working phone number with appropriate voicemail message and professional email address.
  • Refer clients as needed to obtain business attire, haircuts, and other services related to personal hygiene and professional appearance.
  • Assisting clients with obtaining rap sheets, certificates of relief from disabilities, and other documents needed for employment.
  • Educating clients how employment will impact their benefits and referring clients to Entitlement Specialists for further assistance with benefits and budgeting.
  • Helping clients gather information regarding their work history.
  • Monitoring weekly attendance and performance in Pre-Employment Internship Program.
  • Facilitating group workshops as needed.
  • Communicating with shelter staff about clients’ progress and collaborating to assist with employment goals.
  • Entering accurate and timely client information, progress, and documentation into required databases and case records.



  • Bachelors Degree is required.
  • Must have at least 2-3 years of experience in case management, vocational counseling or workforce development serving special populations including adults with histories of homelessness, substance use, criminal backgrounds, and/or serious mental illness. 
  • Knowledge of public benefits and entitlements is strongly preferred.
  • Excellent communication and computer skills are a must.  




All newly hired Project Renewal staff must provide verification of being fully vaccinated against Covid-19.