Overview

“All persons newly hired for employment by RiseBoro must provide proof of being fully vaccinated by the first day of employment, except for those who obtain an exception due to medical or religious reasons through the reasonable accommodation process.”

ESSENTIAL DUTIES AND RESPONSIBILITIES

Under the general supervision of the Director, responsible for assisting in administration of the program. Specific duties and responsibilities include:

  • Assist in planning and coordination of recreational and educational activities.
  • Coordinate referrals with Geriatric Mental Health Program.
  • Assist in crisis intervention with client emergencies and issues of health or mental health deterioration.
  • Work with Director in program planning and development.
  • Recruit and supervise the cook in all aspects of meal preparation and ensure compliance with all nutritional safety and compliance standards.
  • Responsible for inventory control, purchase of food, disposables and program supplies.
  • Review daily food use worksheets, monthly food and household supplies inventory.
  • Compile statistics, prepare reports, and keep attendance and other required records updated; ensure that these records tie to required funding source database.
  • Along with the Director, oversee the completion of necessary compliance standards as designated by DFTA i.e.: monthly test meals, incident logs, complaints logs, client surveys, etc.
  • Interact directly with seniors, staff, volunteers, and program vendors.
  • Ensure that staff are following necessary protocols and consult any issues leading to or needing disciplinary actions with Program Director.
  • Responsible for reviewing and approving the time cards of direct reports.
  • Represent agency in community and interagency activities.
  • Other duties as required by program management

Supervisory Responsibilities

  • Supervise staff and volunteers, including case assistance service staff in the provision of information, entitlement counseling and case assistance; serve as back-up for case assistance staff when necessary.
  • Provide leadership and direction to direct reports to ensure the delivery of high performance, acting as an enthusiastic, positive and motivated coach.
  • Along with the Director is responsible for the performance management of the teams to ensure that quality and deadlines are achieved and maintained and that any issues are managed in line with RiseBoro policies, procedures and guidelines.
  • Ensure teams are appropriately staffed at all times.
  • Assist the Director in training programs for new staff and identify training needs for current staff.

COMPETENCIES

  • Knowledge of and a genuine concern for the physical, mental and emotional needs of older persons
  • Excellent customer service skills
  • Excellent organizational skills and strong verbal/written communication skills
  • Time management skills with a proven ability to meet contractual deadlines
  • Ability to think critically and use sound judgment
  • Ability to stay professional under stressful situations and keep confidential information
  • Proficient with Microsoft Office, and working with funding source data base systems preferred
  • Bilingual Spanish or Tagalog speaker preferred

EDUCATION EXPERIENCE

  • Bachelors Degree in social work, counseling, psychology, gerontology or nursing and one year of human service experience (this may include internships). This may be substituted for a Bachelors Degree and two years of human services experience. Or an Associates Degree with three years of human service experience/ bookkeeping and or case assistance experience or High School Graduate or GED equivalent with five years of experience in Senior Center/Social Adult Day or Case Assistance experience.

EEO/Affirmative Action Policy Statement

It is the policy of RiseBoro to provide equal employment opportunity to all employees and applicants for employment. No individual will be discriminated against on the basis of race, color, age, creed, religion, national origin, citizenship status, political or union affiliation, marital or partnership status, sex, sexual orientation or affectional preference, gender identity, familial status, genetic information or predisposition or characteristic, disability, status as a victim of domestic violence, status as a veteran or member of the U.S. military and related obligations, or any other characteristic protected by law. This policy applies to all terms and conditions of employment, including but not limited to, recruitment, hiring, job placement, compensation, benefits, training and apprenticeship, employee development, promotion, demotion, discipline, transfer, lay-off and recall, and termination. RiseBoro makes reasonable accommodations based on religion and/or disability as required by law, and requests for accommodation are to be directed to the Human Resources Department.

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