The Homebase Program is NYC premier homelessness prevention program. The community-based initiative assists households who are at-risk of shelter entry in order to resolve their housing crisis and lay the groundwork for self-sufficiency. The Homebase Case Manager position will be responsible for providing housing assistance and holistic case management services. He/She will provide ongoing social services to program participants to secure long-term housing stability. The case manager:

  • Coordinates services and activities to provide program participants with necessary tools to sustain their housing and prevent homelessness
  • Works with the client, household members, supervisors and supplementary staff to execute the service plan
  • Establishes goals and actions which address the immediate housing crisis and the underlying causes of the crises
  • Monitors and evaluates program participants progress on the implementation of their service plan
  • Conferences client cases with the Supervisor and Program Director and determines the necessity of financial subsidies
  • Prepares all necessary documentation to prepare in-house subsidy applications on behalf of the client
  • Provides referrals for clients to access community supports, public benefits and entitlements
  • Maintains accurate record keeping via case files and the designated computer database
  • Engages in the arrangement, coordination, monitoring and delivery of services to Homebase program participants
  • Ensures that program participants rights are protected; performs other duties as assigned by the Supervisors or Program Director.


  • Bilingual English/Spanish required
  • Experience working in non-profit organizations and commitment to social justice
  • Excellent communication skills and ability to advocate
  • Ability to work independently and collaborate with a team
  • Entrepreneurial spirit, ability to problem solve and build relationships


  • Associate’s degree required; Bachelors degree preferred

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