Overview

Roundabout Theatre Company, the nation’s largest not-for-profit theatre, seeks a Business Applications Associate.

Reporting to the Business Applications Manager, the Business Applications Associate will facilitate and support event and database-related work within Roundabout’s Sales and Analytics team. This position splits time between administration of events for Criterion Ticketing and Roundabout Productions in Tessitura, Roundabout’s enterprise CRM. This position is a full-time salaried position, with benefits.

 

This is some of what the Business Applications Associate will do:

  • Assessing, programming, and maintaining events and pricing structures in Tessitura with a sharp eye for granular detail. This includes but is not limited to:
  • Creating and scheduling production events
  • Auditing event builds
  • Programming pricing, promotional offers, and scheduling dynamic pricing events
  • Organizing data imports
  • Facilitating annual subscription rollovers
  • Collaborating with internal and external stakeholders and clients on administration of sales plans and projects for both Roundabout Theatre Company and Criterion Ticketing events.
  • Serving as Criterion’s Client Representative for communications between rental production companies and our team.
  • Communicating requirements for reporting and analysis of event sales
  • Creating and maintaining technical documentation of processes, reports, and integrations
  • Assisting with Sales and Analytics team projects, including routine report auditing, and other duties as assigned