Overview
Roundabout Theatre Company, the nation’s largest not-for-profit theatre, seeks a Business Applications Associate.
Reporting to the Business Applications Manager, the Business Applications Associate will facilitate and support event and database-related work within Roundabout’s Sales and Analytics team. This position splits time between administration of events for Criterion Ticketing and Roundabout Productions in Tessitura, Roundabout’s enterprise CRM. This position is a full-time salaried position, with benefits.
This is some of what the Business Applications Associate will do:
- Assessing, programming, and maintaining events and pricing structures in Tessitura with a sharp eye for granular detail. This includes but is not limited to:
- Creating and scheduling production events
- Auditing event builds
- Programming pricing, promotional offers, and scheduling dynamic pricing events
- Organizing data imports
- Facilitating annual subscription rollovers
- Collaborating with internal and external stakeholders and clients on administration of sales plans and projects for both Roundabout Theatre Company and Criterion Ticketing events.
- Serving as Criterion’s Client Representative for communications between rental production companies and our team.
- Communicating requirements for reporting and analysis of event sales
- Creating and maintaining technical documentation of processes, reports, and integrations
- Assisting with Sales and Analytics team projects, including routine report auditing, and other duties as assigned