Overview
POSITION OVERVIEW:
The Visitor Services Associate will be a welcoming first point of contact at St. Bart’s by providing information to visitors and congregants and will perform a variety of tasks at the Visitor’s Desk and Bookstore.
Responsibilities:
● Respond to queries via email, by phone, and in person.
● Direct requests for food, counseling, and other assistance to our onsite community services organization.
● Process cash and credit card transactions at our bookstore.
● Maintain accurate inventory records by entering, tracking and reconciling merchandise.
● Organize inventory and maintain order and cleanliness in the bookstore.
● Process invoices and prepare deposits in a timely fashion.
● Maintain the lost and found drawer.
● Assist with special projects as requested by the clergy and other staff.
● Assist Facilities staff in the event of an emergency and submit incident reports as necessary.
Qualifications:
● Retail experience and familiarity with POS systems preferred
● Bachelor’s Degree desired
● Strong written and verbal communication skills
● Friendly and welcoming demeanor
● Strong computer skills (familiarity with scheduling software is a plus)
● Ability to multitask and follow through with multiple projects at once
● Enjoys meeting and engaging with a diverse population of visitors
● Spanish speakers are strongly encouraged to apply