Overview
Department: Residential Services
Sub-Department/Program: Property Management
Reports to: Program Director
Responsibilities:
- Oversee the property management of assigned buildings, including leasing at move-in, annual recertification, and processing move-outs.
- Perform tours with prospective tenants; conducts move-out walkthroughs with maintenance staff.
- Review tax credit income, student status, and occupancy eligibility of all applicants to the building’s vacant units.
- Maintain all information for housing lottery applicants to the HDC Portal.
- Upkeep of all tenant property management charts and relevant documents in audit-ready condition.
- Liaison with NYCHA and HPD Section 8 contracts for tenant rental subsidies
- Review tenant ledgers for arrears and formulate a plan to address with the supervisor
- Collect, process, and submit all rent payments to the finance department.
- Manage the annual tenant recertification process for tax credit apartments. Prepare and submit annual DHCR apartment registrations.
- Prepare monthly certified rent rolls for tax credit buildings.
- Attend internal and external meetings, supervision, and training as required.
- Other duties as assigned.
Qualifications and Education Requirements
- BA or AA degree preferred; tax credit and benefits experience a plus.
- Previous experience in property management in a social service setting; experience working in mental health settings or, customer service experience.
- Experience with building lease up an added plus.
- Strong interpersonal communication and organizational skills.
- Willingness to travel within/between Brooklyn, Manhattan, and the Bronx.
- Experience with One Site property management software, HPD’s Housing Connect Lottery Process, MS Excel, and knowledge of AWARDS.
- Spanish fluency is highly desirable.
- If not already tax credit certified, must pass certification in the first 6 months of hire.
THE BRIDGE INC. IS AA/EOE.