Overview

CENTRO is currently undergoing a historic leadership change and gearing up for its 50th anniversary with the implementation of a new strategic plan, hybrid workflows, and a more inclusive vision. The Director of Program Management would be key to the implementation of these new directions. This position is akin to that of Chief of Staff or Director of Administration.

The role requires a highly resourceful individual with strong emotional intelligence, self-motivation, impeccable organizational skills and a high level of digital literacy. A successful Director of Program Management will be able to strike a balance between strategy, process, and execution.

Principal Duties and Responsibilities

  • Work side-by-side with the Executive Director to identify and focus on critical priorities.
  • Oversee staff meetings, manage staff development, and supervise project management across Centro as a whole to ensure that the leadership team works effectively and strategically.
  • Work closely with the Executive Director and Operations Director to ensure day-to-day operations flow smoothly and with our Tech lead to ensure effective digital workflows are implemented and adopted.
  • Develop strategies and practices that optimize talent resources and HR administration; oversee timekeeping systems, audit timesheets, document procedures in clear and concise guides that anyone on the team can follow, and ensure adherence to all employee policies across Centro.
  • Partner with the Executive Director to set and drive the vision for the culture of CENTRO; operate as a culture leader who models our core values; Support the Executive Director on high priority or special projects, as needed.