Overview

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.

Overview:

Responsible for reception and appointments in Health Services, scheduling, entering information into practice management system, communication with students, filing, handling confidential and sensitive information, and miscellaneous administrative assistant duties.

Responsibilities:

  • Schedule all Health Services patient appointments
  • Maintain provider schedules and alert providers to changes in daily scheduling
  • Enter encounter forms for every medical visit into electronic practice management system
  • Make calls or send emails to confirm appointments
  • Coordinate referrals to external providers and provide necessary information forms
  • Answer phones and emails
  • Maintain and file confidential medical records
  • Greet patients and provide necessary intake forms
  • Provide basic instruction to students regarding health insurance claims
  • Log and collect fees for orthopedic supplies. Send fee billing to Bursar’s Office monthly.
  • Maintain other office logs as necessary (Health History forms, radiology, vaccine compliance)
  • Manage in-coming and out-going mail and faxes
  • Maintain chart files for Health Services, including physical therapy, occupational therapy, chiropractic and nutrition
  • Maintain consent and authorization forms
  • Respond to student and alumnae requests for medical records
  • Maintain archives of medical records
  • Contact Medical Director as needed by practitioners
  • Familiarity with and adherence to patient confidentiality laws
  • Compile monthly and annual usage statistics for health services providers
  • Order physical therapy and charting supplies
  • Assist and maintain communications
  • Maintain all aspects of electronic practice management system, including set-up of system according to office needs.
  • Other duties as needed.

Required:

  • Bachelor’s degree, Health Education background a plus
  • Experience working with diverse student populations
  • Experience working in a busy office setting
  • Experience with Microsoft Outlook, Microsoft Office and the Internet
  • Ability to multi-task and work under pressure
  • Excellent written and verbal communication skills
  • Must maintain confidentiality of student records
  • Skilled at keeping files and work area organized
  • Accuracy and attention to detail

Preferred:

  • 3 years experience working in a clinic or doctor’s office
  • Experience with electronic practice management systems or EHRs

The Juilliard School has an ongoing commitment to the principles and practices of diversity and inclusiveness throughout the community and strongly encourages applications from candidates who would enhance the diversity of the School’s administration.

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