The Senior Director (SD) of Student Health will support day-to-day operations of the Office and also provide strategic planning and advocacy. Under the supervision of the Vice Provost and Dean of Student Development, the SD will collaborate across the various offices within Student Development to encourage student engagement with Health and Counseling Services, promote health and wellness, coordinate and participate in after-hours emergency response, and maintain an environment where students feel healthy, safe and supported. The SD will assess ongoing activities and needs of the office through qualitative and quantitative metrics, maintain an awareness of national collegiate trends, and will be active in national organizations. The SD will develop and maintain strong relationships with students, parents, guardians, and families as needed and appropriate.  

The salary range for this role is $155,000 – 165,000.


Working at Juilliard

Founded in 1905, The Juilliard School is a world leader in performing arts education. The school’s mission is to provide the highest caliber of artistic education for gifted musicians, dancers, and actors from around the world so that they may achieve their fullest potential as artists, leaders, and global citizens.

Excellence and professionalism are important guides in how we go about our work, but we also connect to the mission as individuals in the workplace. We thrive because of our variety of backgrounds and our ability to be open and honest, and we also thrive because we enjoy each other’s company. We believe that each employee has the responsibility to help shape the Juilliard organizational culture, and we provide opportunities to participate in team-building throughout the year. Our organizational values focus on excellence, creative enterprise, and equity, diversity, inclusion, and belonging.

We encourage you to read more about how we achieve our mission on our website, juilliard.edu.


Working in Health and Counseling Services at Juilliard: 

The Juilliard School seeks an experienced professional to lead the multi-faceted Office of Health and Counseling Services—a key position supporting Juilliard’s commitment to the health and wellness of our students—and the robust range of services and activities provided therein (https://www.juilliard.edu/campus-life/well-being/health-and-counseling-services). In collaboration with the Juilliard leadership team, the Senior Director will oversee the provision of coordinated and integrated clinical services to College Division students, including medical care, physical and occupational therapies, individual counseling, group counseling, outreach and consultation interventions for hospitalized students or students in distress, referral coordination and referral follow-up; all while ensuring that services are preventative as well as responsive to the diverse needs of the student population.  


Role Responsibilities:

  • Oversee a multi-faceted and comprehensive student health center serving up to 860 students, with teams providing clinical health services, counseling, physical therapy, occupational therapy, and orthopedic and chiropractic care.  
  • Oversee daily operations and long-term strategic planning, including budgetary oversight, personnel/staffing needs and hiring, annual reports, and maintenance of effective standard operating procedures.  
  • Provide direct support and supervision to the Administrative Director of Health and Counseling Services, Director of Counseling Services, and Medical Director. Evaluate Directors on a regular basis as scheduled by Human Resources. 
  • Ensure that medical certifications for hourly and full-time clinical staff are current in order to comply with the Medical Board of New York State for proper licensing for health care professionals. 
  • Work closely with the Vice Provost and Dean of Student Development, keeping them regularly informed through timely communication about all activity areas pertaining to the student experience and staff needs. 
  • Serve on-call, after-hours, to coordinate Health Services and Counseling Services and Student Development responses to student physical and/or mental health crises.  
  • Serve on the Assessment and Care Team (ACT)–Juilliard’s student behavioral intervention committee. 
  • Supervise the Administrative Director of Health and Counseling Services, Director of Counseling Services, and Medical Director in ensuring up-to-date and efficient management of records and appointments. 
  • Work collaboratively with other Student Development offices to support and present programs and activities that promote student wellbeing and encourage self-care.  
  • Work with campus partners to ensure Juilliard is setting and meeting mental health and wellbeing survey standards. 
  • Encourage and promote Health and Counseling Services throughout the year, including promotion of vaccinations, tabling and creating materials during health-related “theme months/weeks,” and participating in “Stress Less Week.” 
  • Participate in New Student Orientation in collaboration with the Office of Student Affairs. 
  • Monitor communicable disease outbreaks. Coordinate escalated and/or new responses and protocols to said concerns. Monitor city, state, and CDC requirements and recommendations. 
  • Engage regularly with national organizations, staying attuned with collegiate trends, as well as attending conferences as a representative of The Juilliard School. 
  • Support Juilliard’s critical mission of honoring Equity, Diversity, Inclusion, and Belonging. 
  • Other relevant duties as assigned. 


Minimum Requirements:

  • Master’s degree and 5-7 years of experience working in a clinical healthcare setting. 
  • Experience working with college students. 
  • Excellent organizational, communication, and writing skills. 
  • Managerial and supervisory experience. 
  • Strong project management skills.  
  • Knowledge of HIPAA, FERPA and other regulatory requirements relevant to a college clinical healthcare setting. 


Preferred Background:

  • Higher education leadership experience in a student health services role 
  • Master’s degree or Ph.D. in Public Health, Social Work, Psychology, Public Policy, or Higher Education Administration, and/or direct experience working as a healthcare provider. 
  • Experience working with Medicat or other healthcare information management platforms. 
  • Experience navigating insurance requirements, coverage, and benefits. 


*Please note that cover letters are required of all applicants.


Benefits Offerings:

The Juilliard School provides competitive compensation and generous perks and benefits for all eligible employees. 

*Benefit offerings may differ based on Employee Status. 

  • Medical, dental, vision and life insurance 
  • 403(b) retirement annuity plan with a generous employer contribution
  • Optional, supplemental tax-deferred 403(b) retirement annuity plan 
  • Substantial paid time off, including vacation, personal leave, sick leave, and 29 paid School holidays 
  • Long-term disability coverage and salary continuation
  • Flexible Spending Accounts & Health Savings Account (pre-tax income for eligible health care expenses) 
  • Commuter benefits (pre-tax income for parking or mass transit expenses) 
  • Free financial-planning services 
  • Employee Wellness at the forefront: Employee Assistance Programs provide confidential support, guidance, and resources to assist faculty and staff and immediate family members in the prevention, early intervention and resolution of problems that may impact someone personally or professionally. 
  • Headspace – access to guided meditations, animations, articles and videos that helps users take care of their mind, at work and at home.
  • Tuition-free Extension classes – enroll in Juilliard non-credit earning, non-degree seeking classes at Juilliard! Interested in taking voice lessons? Or do you want to learn to play the piano or guitar? Perhaps you’ve always wanted to dance ballet? Or you’re interested in the history of music? There are a vast array of options for you to immerse yourself in the Juilliard culture. 
  • Tickets to Juilliard performances are available free of charge, depending on availability (certain exclusions apply)
  • 15% discount for staff at the Juilliard Store 


Nondiscrimination Policy:

The Juilliard School is committed to a policy of equal treatment and opportunity in every aspect of its relations with its faculty, staff, students, and other members of the Juilliard community, and does not discriminate on the basis of actual or perceived race, color, religion, creed, age, sex, national origin, alienage, ancestry, citizenship, sexual orientation or preference, gender identity, physical or mental disability, medical condition, predisposing genetic characteristics, marital status, partnership status, or any other basis prohibited by applicable local, state, or federal law. This nondiscrimination policy covers, but is not limited to, recruitment, hiring, training, benefits, rates of pay and other forms of compensation as well as student admission, access, and treatment in school programs and activities.