Overview

The New York Public Library is looking for a talented part-time Program Coordinator to join our team. The Program Coordinator will provide vital support for the Library’s expanding program of iOS/Swift app development classes. You will be supporting adult learners of diverse careers, educational backgrounds, and cultures as they embark on their app development journey. The NYPL offers technology classes in more than 80 libraries across the Bronx, Manhattan, and Staten Island. The ideal candidate has general industry experience in project management and is passionate about closing the digital divide. 

This position is a temporary 1-year part-time position with the possibility of extension.

Responsibilities: 

As a Tech Training Program Coordinator, you will

  • Provide analytical support for the TechConnect program by maintaining and analyzing data on program metrics including survey data and compiling reports
  • Assist in the disbursal and retrieval of all devices on loan (both branches and patrons)
  • Manage patron correspondence, including registrations and spreadsheets for series-based programming
  • Support outreach and promotional activities
  • Serve as a liaison for the program within the Library as well as to other institutions in the technological and educational communities
  • Growth mindset when receiving and incorporating feedback from leaders and peers
  • Assist with ad-hoc projects and performs other related duties as required
  • Travels throughout Manhattan, Staten Island, and the Bronx as needed
  • Some evenings and weekends required
  • Assist Program Manager with the implementation of innovative tools for efficient project management 

Required Education and Certifications 

  • Bachelor’s degree 

Required Experience

  • A minimum of two years of relevant work experience
  • Prior experience with iOS related technology products and services

Required Skills 

  • Extremely proficient in Microsoft Excel and Google Sheets
  • Strong interpersonal, oral, and written communications skills
  • Ability to work in a fast-paced environment
  • Organizational and event planning skills, including the ability to perform multiple projects or tasks simultaneously
  • Strong aptitude for learning new and emerging technologies quickly as well as a commitment to staying current on emerging trends
  • Demonstrated ability to deal tactfully with patrons and staff of all levels
  • Successfully demonstrated experience working as part of a team and independently with minimal supervision
  • Experience providing support to management-level staff

Managerial/Supervisory Responsibilities: 

  • N/A

NYPL Core Values:  

All team members are expected and encouraged to embody the NYPL Core Values:

  • Be Helpful to patrons and colleagues
  • Be Resourceful in solving problems 
  • Be Curious in all aspects of your work
  • Be Welcoming and Inclusive

Work Environment

  • Branch, computer lab

Physical Duties

  • Limited physical effort is required
  • Light lifting required
  • May require travel within NYC

Pre-Placement Physical Required? 

  • N/A

Schedule 

  • 19 hours per week; schedule is flexible