Overview

We are looking for a Program Manager to join our revolutionary model. This is an exciting opportunity to work at a growing organization and continue to build out the programmatic infrastructure, which will support junior high school students at four school locations in East New York, Brooklyn. The Program Manager is a dynamic role for a person who can effectively and enthusiastically direct day-to-day program operations that will support six interns (mentors) and 50+ students. This individual will design and execute short-term and long-term strategies, supervising program staff, and serving as an integral team member.

Essential Duties and Responsibilities:

  • Leadership: In partnership with the Senior Director of Programs, supports company objectives and goals by developing business parameters and processes and setting a vision for student culture. Assists in identifying and analyzing business opportunities and solidifying strategic partnerships for TLNYC growth. Serves as a thought leader to inform the organizations mission, vision, values, and operational plans.
  • Program Management: Ensure that staff properly documents delivery of all services to ensure regulatory compliance with performance-based standards of the grant and contract. Immediately reports monitoring visits, funders’ events, and/or all liability related incidents to the Senior Director of Programs. Ensure the preparation and collection of monthly statistical information and tracking results statistical and program narrative reports. Conduct presentations; represent TLNYC at funder/outside agency/community meetings as requested, and with public officials and other non-organizations, to recommend program and policy improvement. Ensure that all goals, targets, and performance outcomes are met on a monthly/cycle basis. Ensure the accuracy and timeliness of all weekly/monthly/quarterly/semester/annual reports and statistical information for both TLNYC management and funder use. Plan and track all outreach-related activities.
  • Operations Management: Ensuring operational excellence and high level of detail in all areas of operations, including program aesthetics , while collaborating with partners, funders, and other internal and external stakeholders; assists with creation and oversight of all policies, procedures, and communications across the program community to drive student outcomes; maintains relationship with regulatory bodies; reviews operations data analytically; provides insightful measures to track administrative initiatives
  • Financial Management: Work with the Senior Director of Programs to establish purchasing and spending policies for all staff; forecasting and monitoring of operational budgets, ensuring appropriate levels of sign-off and control in line with company culture and policies. Responsible for timely submission of any government and foundation reporting
  • Team Building: Managing a team of interns in overseeing all logistics for program-wide events and ceremonies, trips, community engagement, parent communications, student data collection, technology, and inventory management
  • Communication: Drive internal communications within the company to deliver company emails and newsletters

Other duties as assigned by the Senior Director of Programs

Position Type/Expected Hours of Work:

  • Full-time
  • Monday through Friday, 9:00 a.m. to 5:00 p.m.

Travel:

  • Must be able to travel up to 100% of the time

Qualifications:

  • At least Bachelor’s degree and three years of experience in youth development, education, operations and/or administration (Master’s degree preferred)
  • At least two years operational leadership experience
  • Knowledge of basic human resources guidelines
  • Proficiency with Microsoft Office Suite
  • Strong organizational and written and verbal communication skills
  • Ability to work in a fast-paced environment
  • Eagerness to learn and a growth mindset
  • Well-developed emotional intelligence and moral character
  • Ability to build strong relationships with all constituents, thoughtfully navigate challenging situations, and get excellent results from others
  • Exceptionally high standards for quality of work and a reflex to improve at every turn

Apply for job