Overview
The Position
The Wave Hill Private Events and Tours department is seeking a friendly, customer service-oriented individual to work with clients and guests of tours and events. This position reports to the Manager of Private events and tours and provides on-site support during event and tour days.
Job Requirements
Primary duties include:
- Front-facing greeting guests and vendors on event and tour days, answering questions, and directing people and vehicles within the property for a smooth event.
- Keeping the Manager of Private Tours and Events aware of arrivals and understanding and facilitating timelines of the event
- Receptionist duties during event evenings, answering questions, directing guests to the restrooms, handling back gate traffic, and keeping security up to date on any potential issues with guests or vendors.
- Assists with pre-event walkthroughs
- Light office duties of filing, mailing lists, creating and maintaining Excel charts
- Escort to photo and film shoots during scheduled shoots.
- Assists in returning phone calls for events and tours
- The ability to work as part of a team and also take the initiative independent of direct supervision.
- Multi-taskers are welcome, being attentive to guests while remaining fluid to the needs of the event.
Qualifications