Overview
Salary: $17.00 – $18.00 Hourly
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The Rockaway YMCA is looking for a Fitness Center Coach who will oversee fitness areas and provide outstanding hospitality to ensure a positive and safe user experience.
Key Responsibilities:
- Provide orientation and instruction on proper usage of fitness equipment to members – adults and teens.
- Provide outstanding hospitality to all members and guests. Outstanding hospitality is acting as a proactive agent – initiating a professional relationship with the members in regard to their needs, concerns, and questions and acting as an agent to accommodate the member’s needs/concerns.
- Assist members in effectively utilizing fitness equipment.
- Understand the basic fitness principles and be aware of current fitness programs and trends.
- Monitor fitness areas to ensure compliance with YMCA policies and procedures.
- Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
- Perform equipment inspections and report results to supervisor.
- Maintain cleanliness and order in the fitness center.
- Obtain shift coverage when unable to report to work.
- Make phone calls to members, as needed.
- Maintain required certifications, tracked in Club Connect.
- Actively participate in training sessions and designated meetings.
- Have a thorough knowledge of branch emergency procedures and take appropriate action for emergency situations.
- Support community and promotional special events as needed.
Desired Skills & Experience:
- High School diploma or equivalent desirable.
- Minimum age – 18 years old.
- Experience working in a health and fitness environment.
- Current CPR / First Aid / AED certifications.
- Knowledge of Principles of Member Health & Wellness.
- Orientation to Healthy Living at the Y.
- Foundations of Strength and Conditioning.
- Foundations of Listen First
- Attend current hospitality training within 90 days of hire.
- Excellent customer service skills.
- Must be available to work afternoons, and weekends.