Overview

Salary: $20.00 – $27.00 Hourly

The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.

To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all. 

The YMCA of Greater New York is seeking a New American Initiative Coordinator who will be responsible for supporting the strategy, implementation, fidelity, and quality of the New Americans Initiative programs and services. This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach. This position will be required to have a rotating schedule that takes them to each Branch on a regular basis.

Key Responsibilities:

  • Provide ongoing support and trauma informed case management services to participants and community members including providing and documenting social service referrals and outcomes, as per program standards.
  • Handle all issues related to program eligibility and ensure participants understand and adhere to program philosophy, standards, rules and regulations.
  • Oversee recruitment and support registration, authentic assessment, and orientation for new students.  Ensuring consistent community outreach, retention, and recruitment within local communities.
  • Maintain internal case files and support the NAI Data Manager, ensuring timely data entry into government and internal databases or any other database assigned to the Initiative, including but not limited to intake, goals, and outcomes, pre and post testing, attendance, case notes and ensuring that supporting documentation is complete.
  • Maintain up to date referral network and linkage agreements, ensure that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy.
  • Assist with reporting to government and private funders, tracking and reporting student data and achievement results and coordinating the operational aspects of the New Americans Initiative.
  • Recruit, on-board and supervise volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Organize and manage Instructor and Intern / Volunteer schedules.

Supervisory:

  • Assist in organizing and managing Instructor and Intern/Volunteer schedules including coverage of schedules due to vacations, sick time or personal time.
  • Assist with the recruitment, on-boarding and supervision of volunteers and interns by articulating expectations, displaying model behavior, maintaining open lines of communication and being clear about roles and relationships.
  • Ensure that workshop instructors deliver contextualized, community-driven workshops that integrates technology, family, health, and financial literacy.

Additional Responsibilities:

  • Model the best practices of hospitality and positive culture.
  • This position supports all aspects of programming, including but not limited to community outreach, recruitment, and participant outreach.
  • Work enthusiastically as part of a team.
  • Actively participate in professional development, designated meetings, and special events, as appropriate and requested.

Desired Skills & Experience:

  • Bachelor’s degree in Education, Social Work, Mental Health or a related field required.
  • Minimum of two (2) years of related experience required.
  • Bilingual required: Spanish/English or Mandarin/English.
  • Knowledge of principles and practices related to adult literacy and civic education, immigration legal services and trauma informed case management. 
  • Knowledge of Microsoft Office including Excel and working knowledge of Microsoft Suite; Window based computer applications and database management. 
  • Must be a self-starter, highly organized, patient and able to work well with others, and be able to establish positive relationships with participants, the community collaborators and partnerships.
  • Ability to travel to different YMCA branches as needed.
  • Ability to work a flexible schedule including a minimum of two evenings per week.
  • Ability and interest in working with diverse populations. 
  • Excellent written and verbal communications skills.
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