Overview
Salary: $25.00 Hourly
The YMCA of Greater New York is here for all New Yorkers — to empower youth, improve health, and strengthen community. Founded in 1852, today the Y serves a diverse population of more than half a million New Yorkers who learn, grow, and thrive through programs and services at our 24 branches. Community is the cornerstone of the Y. Together, we connect active, engaged New Yorkers to build stronger communities.
To help fulfill our mission, we cultivate a culture of learning, leading, and collaboration to enhance community impact. Through our talented staff and “LEAP” career framework (Leadership, Empowerment, Accountability, Personal Growth), we are committed to a people-first approach that fosters trust, inclusion, growth, and development for all.
The Vanderbilt YMCA is seeking a Sports & Healthy Lifestyles Coordinator who, under the supervision of the Director, Membership & Healthy Lifestyles, will provide support to the Sports & Healthy Lifestyles department by delivering consistent, quality programming, as well as enhancing customer service and member retention.
The Sports & Healthy Lifestyles Coordinator will be responsible for assisting with the following programs:
- Fitness Center and Equipment
- Personal Training
- Group Exercise
- Sports Classes and Private Lessons
Key Responsibilities:
- Assist in the recruiting, scheduling, supervising, and evaluations of program staff.
- Provide outstanding hospitality to all members and guests. Outstanding hospitality is acting as a proactive agent – initiating a professional relationship with the members regarding their needs, concerns, and questions and acting as an agent to accommodate the member’s needs/concerns.
- Assist with the management of programs to maximize member satisfaction, revenue, and compliance with the YMCA standards.
- Provide members with opportunities that will increase their involvement, sense of belonging, and ownership of the YMCA.
- Assist in the development, control and tracking of departmental budget in accordance with branch and Association guidelines.
- Research, facilitate and build quality programs that provide member satisfaction.
- Set annual priority objectives-improve service, based on annual staff and customer evaluation/feedback.
- Serve as a point of contact for all Healthy Lifestyles & Sports staff.
- Track and ensure that staff certifications are current and on file.
- Assist in the scheduling, maintenance, and management of facility and equipment in partnership with the branch’s maintenance department.
- Execute administrative duties, i.e., tracking, reports, schedules, equipment, supplies, and payroll.
- Maintain required certifications, tracked in Club Connect.
- Actively participate in training sessions and designated meetings.
- Have a thorough knowledge of branch emergency procedures and take appropriate action for emergency situations.
- Support community and promotional special events as needed.
- Serve as branch Manager on Duty, as assigned.
Desired Skills & Experience:
- High School diploma or equivalent required; College coursework preferred.
- Adult CPR and First Aid.
- Orientation to Healthy Living at the Y.
- Foundations of Listen First.
- Principles of Member Health & Wellness.
- Applicable industry certifications.
- Attend AS400 member management training within 90 days of hire.
- Excellent customer service skills.
- Ability to work with participants of varying experience and skills levels.
- Foundations of Strength and Conditioning (if applicable).
- Foundations of Group Exercise (if applicable).